Plaza Inn & Suites at Ashland Creek

Welcome to the Plaza Inn & Suites, a boutique hotel in Ashland, Oregon. Here, visitors to Ashland experience the best of both worlds – a peaceful self-contained hotel in the heart of town that is also just steps away from The Plaza, Lithia Park, the Oregon Shakespeare Festival, theater district, and the more than 90 restaurants located within walking distance of our downtown hotel.

Good hotel, but don't parking too narrow for a Tesla Model Y

I picked this hotel mainly for the Tesla chargers which are a convenient perk. However, the ramp to the basement of the parking lot where the chargers are located is very narrow. I had a lot of trouble maneuvering my Model Y. If you plan to use the chargers, I recommend only doing so if you have the Model 3. Otherwise the hotel was fine. Not outstanding, but comfortable enough. Apologies for this review being very narrowly focused.

Filthy Rooms

Our family had an unfortunate experience for our one night stay at this hotel. Rooms were completely unacceptable. First room had multiple pieces of hair under the covers in both beds. After notifying the front desk, we were assigned another room in the lower level of the main building and we discovered mouse droppings/urine on top of one of the beds! I was shocked and disturbed at this discovery. The third room had a few hairs on the covers and old food left by the previous guest in the mini fridge but we were so exhausted at this point, we stayed in it. The lady at the front desk was as helpful as she could be under the circumstances and we appreciated her but we definitely won’t be staying here again.

Fabulous location

This Plaza Inn could not be more conveniently located to downtown Ashland, It’s within very easy walking distance to the Shakespeare Festival theaters. The hotel grounds are delightful. There’s a nice deck adjacent to the breakfast area. Adjacent to the lower level is a garden area just above Ashland Creek, and graced with the soothing sounds of a lovely fountain. One afternoon we watched a doe and her fawns gamboling on the small lawn. Additionally, the staff was extremely friendly and helpful. We felt quite comfortable at the Inn, and plan to return.

Double charged & then ignored - they still have >$400 of my money!!!!

This hotel double charged me for 3 nights which i has already prepaid through Booking.com I complained at the hotel while i was there ands was told they were just holding charges - this was not correct. I emailed the hotel directly and have been ignored. More than a month later, they still have >$400 of my money.

Not so excellent anymore

Time and events have been hard on the Plaza Inn in Ashland. Too many things have backslid since my last visit. What is still good: Location to downtown for those that walk, comfortable bed, quiet, attractive lobby and landscaping, refrigerator worked well, staff tried to be helpful. Negatives: "Breakfast" consisted of grain and sugar foods (or dry, hard eggs). Internet not dependable, lighting in room inferior and lacking, patch-up repairs made where needed, empty your own trash baskets, no in-room maid service, and strangely, no cold water in bathroom sink. I will find better accommodations next trip.