Welcome to the Plaza Inn & Suites, a boutique hotel in Ashland, Oregon. Here, visitors to Ashland experience the best of both worlds – a peaceful self-contained hotel in the heart of town that is also just steps away from The Plaza, Lithia Park, the Oregon Shakespeare Festival, theater district, and the more than 90 restaurants located within walking distance of our downtown hotel.
- Pet Friendly
- Fitness Facility
- Complimentary Breakfast
- Spa / Hot Tub
- Family Friendly
- Handicap Accessible
- Internet Access
- EV Charging Station
- Air Conditioning
Do not stay here.
Worst customer service I’ve ever experienced at a hotel. Staff member refused to let me move from a room that stank of wet dog unless I paid an additional $50 despite obvious low occupancy and advertising other room types at the same price. I acknowledged I made a mistake when booking hurriedly at the last minute, but it could easily have been remedied. Felt like extortion to me. On a side note, I travel with my dog sometimes and have never had a “pet-friendly” room that stank.
Great place to stay
Special thanks to Gulled for taking such good care of us So on our way back through Ashland headed home at the end of our anniversary getaway we decided to stay here at the Plaza Inn & Suites. As soon as we walked in we were happy with our choice to stay here. Super cute and super friendly staff. So friendly that when I mentioned that we were on our last day of our 11 anniversary getaway Gulled decided to upgrade us to a suite with a king bed, living room and a huge bathroom with a tub with jet’s. The suite is big, clean and cozy. We could easily stay here again and will if and when we visit Ashland again!
One last time and never again
Over the years we've stayed at this hotel at least 2 times a year during a Chritmas road trip, im ginna say at least 20 times. .it was always a highlight to come to Ashland summer or winter and walk around, se the lights good food etc and our family of 4 loved it. We have celebrated birthdays and new years here. The past few years it's really gone down hill with service and amenities but this last time was it. They no longer decorate for Christmas. No more hot cookies and coffee or cocoa at night. No more local wine for sale in the lobby. No more breakfast. No smiles. No parking. No thanks. Don't bother.
Don't stay here!
So many things wrong with this place! But I do want to say that Molly, who helped us at the front desk, was a lovely, warm person and I give her personally 5 stars. That's where any semblence of a good experienced ended. The assistant manager and manager were nasty people. Going to a memorial service in Ashland our flight was delayed and we had to come in the next day instead. They charged us for the missed night (I get not wanting to lose money). But they also did get to sell our room that night so no lost income. When I asked for a late checkout by a few hours to make up for it so my 80 year old mother and I could rest before our flight they said they'd have to charge half a day rate for 2 hours. I tried to explain
Read the other reviews before staying here
We stayed here last fall for one night. On the positive side, the location is wonderful, right in town and the staff was very friendly. Unfortunately, as other reviewers have mentioned, the housekeeping is awful. We tried two rooms, the first one had greasy finger smudges all over the glass covering the desk and didn't seem to have been vacuumed including hair in the bathroom. The receptionist obligingly let us try a second room, which was even worse. The second room (on the ground floor with access from the patio) smelled like artificial strawberry milkshake upon entering, there were sticky, visible handprints on the bathroom door and (a lot) actual hair on the bed sheets, particularly under the pillows. Again, every surface seemed smudged and dirty. We had arrived late in the day and were unable to switch hotels at that point.