Our mission is to create an “inn-credible” lodging experience for our guests. We accomplish this by focusing our attention to your every need, remaining service oriented and professional at all times. We take pride in our staff, as well as our facilities. Our business is complex but our goals are simple. First, we aim to take care of you today, because you were kind enough to choose us. Second, we want to earn your repeat business. Third, we want you to be so impressed that you will recommend our establishment to others.
- Restaurant / Lounge
- Air Conditioning
- Pet Friendly
- Fitness Facility
- Complimentary Breakfast
- Family Friendly
- Internet Access
Summer single night stay
The rooms were clean, cool and comfortable on a hot summer day. The bathroom and bed are excellent. It was quiet as well. The TV and fridge worked well. In my room the tiny single serve coffee maker didn't come with a compatible coffee filter. Rather there was a full size filter which leaked water. The office lobby is closed and check in is at a window
Horrifyingly obnoxious staff
I checked in, and after my visit at the motel last year wasn't expecting anything to go wrong. However, on the next morning, the maid walked in while i was changing my clothes. I was angry because I had not put out the sign asking for cleaning, and didn't hear anyone knock. She laughed, which stung extra hard. I tried complaining at the front desk but was met with a sneer when I told my story, he said he'd go check what happened, came back, and said there is nothing he can do about it. I said he could go talk to the maid, and he said he can't leave the office, even though I just saw him. He said he just went back and called her, so I told her to call her and tell her not to do that and he said he can't? Then he said he did. I was yelling at this point. The manager called me an hour later and told me that even though I didn't put out the sign that lets the maid know to clean my room, she still has to clean my room every day anyway, which is really weird, and makes no sense, because when I stayed for several days last time that didn't happen at all. The manager then told me they were refunding me and that i should leave. I went out and told her to tell me to my face that she was kicking me out. she said she wasn't. So I said I wouldn't lave. Then she said fine, she was kicking me out, so she was lying and expecting me to just play along. I was yelling at her at this point too because of how ridiculous it is that someone would lie to me like that. she put out the refund but i refused to sign it because it was not a 100% refund, she was still trying to charge me for the night after what had happened. she said if i did not sign it she would call the police. At first i laughed at her and told her to do it, because what would they do about a guy who refuses to sign on a refund? But they had lied so many times I felt afraid and just signed it and got in my ride and left. I have never had such a horrifying experience with a motel and know that if I was a woman and a man had walked in and then I got kicked out, you'd have lost a sexual harassment lawsuit already, so give me some time to call a lawyer and we'll see what happens.
The room had no coffee tray in the coffee maker, no ice bucket, only half roll of toilet paper, the chair was soiled with black spots, could not even sit on it, phone not connected, Tried to call several times from cell phone and no answer even after our stay. Waited outside the office from 5:50 till 6:10 ringing the bell and knocking and no answer. Says a non-smoking facility, but cigarette butts everywhere, trash, cans bottles! NOT SMOKE FREE!! Let a message for manager to call, still no answer!!
Made reservations for 2 nights based on reviews and the better rates than some of the other motels in the area. And the motel room photos painted a very different picture. I should have known better. We planned on visiting Crater lake and the surrounding area and we don’t usually spend much time in a room so this had to do. We were given an upstairs room from a very unfriendly desk attendant. The only thing that was decent about the room was the bed. At least that was clean. As far as the rest of the room, it was dirty and in need of major repairs. I’m not sure what the other rooms were like. I would not recommend staying here. I know we will never be back.
Quick stay in town
The room was okay in terms of decor a little out dated but beds were okay. Nothing in the motel stood out that makes you want a write a review. You get what you pay for, it is a pet friendly hotel saw lots of dogs on the property. The ice machine worked but the dryer was broken.