TripAdvisor Traveler Rating based on
214 reviews
Call ahead This experience may be open for on-site visitation; however, offerings and/or operating procedures may have changed due to COVID-19. Please verify details before you go and visit the COVID-19 Resources page for more information.
Centrally located, charming, classic hotel/motel built in 1938. Comfy beds, quaint and clean rooms. Walk to Old Town. A short drive to dunes, beach, golfing.
Positives: 1) Nice Staff 2) TV and Roku 3) Quick Hot Water 4) Location of Hotel to Beach 5) Cute Historical Building Negatives: 1) Stained Sheets 2) Hair in Bed 3) Toe nails on Bathroom Floor 4) Hair in Bathtub 5) Stained/Grub on Carpets 6) Under Bed Broken 7) Bugs on Dash of Window Neutral: Staff changed sheets immediately which was nice but found out those new sheets were also stained unfortunately. Very nice staff though. My husband and I won’t be going back just because of the cleanliness issue.
I was very happy to obtain a room as I was closed out of other options. The kindness and support of the innkeeper Eric was incredible. He handled the front desk, made up rooms, delivered breakfast, fixed problems in the room. His dedication and kindness was outstanding. It’s an historic site from about 1936 and 1958 wing and could use definitely some upgrading. Several room concerns—TV, bulbs, linens, were dealt with immediately by Eric. And the breakfast was great. Thank you fir the kindness.
Toilet was filthy on check in. The clerk offered to set out some cleaning supplies but never did. Checked in at 3 and they had a shortage of cleaned rooms - some poor young lady was cleaning rooms carrying her protesting baby. There was a mattress laying out front of one of the downstairs rooms looking bad. The mattress had to be ancient.......taco'd and lumpy. The soap dish was almost rusted through. Trust me.....spend a few extra $$ to go somewhere else. Oh....my wife is handicapped and they could not even give us a downstairs room - no elevator.
This place is an absolute dump! The pictures on the websites are deceiving. I was so disappointed that I paid $160 for this room. Very run down, “historic plumbing” (i.e. don’t use too much toilet paper), stains on the carpet and beds and wallpaper peeling off. I will note that they leave a nice basket of snacks on the bed and the do offer “free” breakfast via room service ...however when our food arrived it was ice cold. We didn’t even bother to eat it.
This place is so run down and filthy. Set to stay 2 nites but left after one even without a refund. 1st thing you see are signs all over about "historic plumbing...use a minimum of paper..." Toilet seat not attached well or broken so moved every time you sat on it. Room we had (#5), was tiny and filthy. Things were sticky. Definitely could not possibly be compliant with Covid restrictions. No WIFI even though they say there is. Supposedly "no smoking" yet cigarette buds all over premises as if they are never cleaned up. Electricity probably illegal. Lights that can't even plug in. Water was white not clear