TripAdvisor Traveler Rating based on
201 reviews
Centrally located, charming, classic hotel/motel built in 1938. Comfy beds, quaint and clean rooms. Walk to Old Town. A short drive to dunes, beach, golfing.
I have stayed with them several times on business trips. Old not very clean or updated. I left my rain coat in the room, noticed i had done that, however was far away. I called left a message, no one returned my call, so I called the next day three times only to be told that they didn't have the coat and the room cleaner never saw a coat hanging up. needless to say someone at the hotel has a very nice rain coat. Will i stay there again, absolutely not!
This hotel is soooo charming. Close to great restaurants. The staff was great. Rooms very nice, clean and charmingly decorated. We so enjoyed our stay here. Traveling down the coast is a beautiful experience.
We have stayed here before, but not in four years. Things have gone downhill at the Lighthouse Inn. When checking in, the lobby was messy. There was a carpet cleaner in the middle of the room and check in counter had random tools and broken switchplates on it. I got the key to my room, drove around back to it, and found luggage and a woman in my assigned room. Went back to the check in desk. She didn't seem to believe me, took the key and went to check. She tells me the maid was staying there, had a funeral that day, but would clean the room and I should come back in an hour. I used the restroom, then check in lady flags me down and says the room actually has a flea infestation, which is why the maid is staying there, and the website shouldn't have let me book it. I booked on their own website, but okay. They offer to put me in a smaller, upstairs room, which I was trying to avoid with my initial reservation, but there's a car show in town, so I know there's probably not a lot of rooms left. It's only for one night. The manager takes care of switching our rooms in the system and assures me she's discounting deeply and I will only be charged half of the initial room cost. Of course, that didn't happen, my card was charged for the suite I reserved. Finally in our room, it was terribly hot, ceiling fan clunked, toilet had to have chain lifted in tank after every flush and lukewarm shower water. The entire stay was sketchy and unbelievable. I will never go back.
1. The reception area was a mess during check in. A woman was complaining about her room being so hot that she couldn't go back in. The solution offered was a small fan. 2. My room could be entered only through a sliding glass door, i.e. a glorified window. 3. The floor was covered in sand. One couldn't be barefoot. 4. The television had 8 channels with Fox News being set at the loudest volume, CNN permanently muted and everything else at low volume. This couldn't be changed. 5. The bathroom had a congested shower which began to clog beyond a 3 min shower. 6. The bed had 3 pillows --each with a different level of firmness. 7. I requested no service after the first night of stay. This was ignored. 8. Even with "free wifi" there was never any internet connectivity.
We stayed in the poker themed room , which I found to be tacky. (not sure who thought that was a good idea, when you should keep with coastal or lighthouse themes). The tv didn't work, but it was just 1 night so we were OK with it. It wasn't a quiet room (faced the road). In the am , there were pastries, but in a large Rubbermaid type container that may have been clean, but was stained or old, so didn't look clean. The pastries were not on tissue that you would expect and there were no tongs. The set up seemed a little sketchy, IMO. The staff was very friendly though. We walked to Old Town for our supper.