TripAdvisor Traveler Rating based on
235 reviews
The Inn at Cross Keys is a newly constructed three story, 72 room hotel located at the northern end of Mardras alongs US highway 26, just across from Safeway. The Inn at Cross Keys strives to create an environment conducive to comfort and relaxation.
In honor of that pursuit, guests are provided many amenities including an indoor pool and hot tub area, exercise room, outdoor patio, and business center. In addtion, free wireless access and breakfast services are provided.
TripAdvisor
Great location! Staff was friendly. We stayed here two years ago with same excellent service. Rooms were clean and we stayed for a week this time. Had fresh towels each day and bed made. Breakfast was excellent- eggs, hash browns, biscuits with sausage gravy and either sausage or bacon, cereal, yogurt, coffee m, tea, apple or orange juice, as well as make your own pancakes and waffles. What more do you want for breakfast? Didn’t use the gym, pool, or hot tub, but looked inviting. Will definitely stay here when in the area!!
Stayed at the Inn at Cross Keys Station for 9 days in Feb '24. Everyone was really nice. The room was really nice and clean. You decide whether you want service for your hotel room. There was no one to bring you extra towels if you didn't want service to your room. You would have to go to front desk which wasn't a big deal. Coffee Maker, Microwave and Refrigerator in room. And continental breakfast every day.
This place is just beautiful. The staff was so friendly and professional, check in and out was a breeze. We really enjoyed our stay. The room was so nice and the beds so cozy. Breakfast was great, a really good selection.
The front desk people were so accomodating and friendly. They helped me with everything I needed. I felt really welcome by all the staff. My room was perfect and really clean with a very comfortable bed. The shower was nice and hot and everything was great in the room. The pool was clean and just the right temperature. Breakfast was great and fully ready first thing. I'll make this my place to stay when I'm in Madras!
The room was average at best. We were put right above the checkin/dining area/pool on the second floor. It was noisy as early as 6am and until midnight both nights we were there. People stomping above us and yelling below us all night The bed was really hard and the sheets are not soft. If you have any kind of sensory issues bring your own bedding. The air conditioner barely cooled the room, set on 67, and came on every hour, was super loud. No screen on the window, so leaving it open was not an option. Breakfast is nice, good selection. Full service, eggs, meats, waffles, cereal, etc. The lobby is beautiful. Very country decorated. Location is okay, parking is good. Staff was friendly enough.
