Hotel Peppertree Bend will surprise and delight you with the best of the Premier brand. From daily breakfast and free WiFi to ZPizza Tap Room restaurant in-house, Hotel Peppertree has all the essentials you love. Conveniently located in Bend, OR close to the majestic Mount Bachelor and Oregon State University's Cascades campus.
About Hotel Peppertree Bend
Reviews & Ratings
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April 18, 2026Jack S2/5 Stars – Updated Review: Promises Made, Not Followed Through
I’m currently staying in Room 301 at the Peppertree Hotel, and this is an updated review based on how things have unfolded during my stay. After my initial 2/5 star review, the hotel staff clearly noticed it and reached out. They seemed genuinely concerned about the condition of my room and assured me it would be properly cleaned the next day at 10:00 AM. I appreciated the proactive response and was optimistic heading out for the day in Bend, expecting to return to a noticeably cleaner room. Unfortunately, that wasn’t the case. When I returned, the only visible change was that the bedding had been replaced. Everything else remained dirty. The bedside lamps, phone, walls, and high-touch areas were still visibly unclean. The shower, microwave, coffee maker, and coffee table were all still dirty, and even under the glass tabletops had clearly not been addressed. It was disappointing, especially after being led to believe a thorough cleaning would take place. At this point, it feels like the staff cares more about making you feel like they’re addressing the issue than actually following through. If cleanliness is a top priority for your stay, you may want to consider avoiding the Hotel Peppertree Bend Best Western Premier Collection. As of now, I likely will not be returning, but I will continue to update this review as my experience progresses.
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April 2, 2026Brad BStay elsewhere
I stayed there this past weekend and had one of if not the worst hotel experience ever. First the walls of the rooms are very thin as you could hear everything in the rooms next door and they have a washing machine on the floors that shakes your room like a Boeing 747 if it’s running. I also had friends staying down the hall and they said they were kept up all night hearing running water from the plumbing in the walls. Management was unbelievably rude, condescending, and simply unhelpful. They rooms themselves look nice but were not clean and several of the things in the room didn’t work like the fridge and one TV. I would recommend you stay elsewhere as I know I will in the future.
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January 4, 2026Tammie SMake a Different Choice
Be careful here. This hotel doesn't salt their sidewalks to make sure their guests are safe. I fell and no one even cares. They just argued with me that there were signs and salt. I took a video and pictures to prove there was no salt or any signs. My husband tried all day to talk with the manager but she dismissed him by saying she needed to talk to her boss and she would call back. Never heard from her. Breakfast is advertised 6am-930am. We walked down at 6, we were told it would be a few more minutes. Walked down 3 more times before it was ready at 7am. They allow for trash and dirty towels to be set outside the room. When we arrived at 5pm, the room across from us had a bag of diapers outside their door. It wasn't picked up until 10am the next morning. The morning we departed, there were a pile of towels smelling like vomit outside their door. Rang the bell at the front desk twice to talk with manager and to get a copy of our bill. No one ever showed up.
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January 1, 2026Nancy T
Excellent staff
The staff is so helpful, and friendly. My stay was excellant because of them, and everything was very easy. The breakfast staff was also amazing, and they work really hard.
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October 22, 2025Sunshine12756557370Nice place, but look at your charges
Nice place, and good amenities. However, I would rate higher, but my wife's credit card was charged twice for a one-night stay. We got it resolved though. But, she had to make several phone calls and get transferred multiple times.