TripAdvisor Traveler Rating based on
1482 reviews
Located off I-5, Holiday Inn Portland Columbia Riverfront offers modern-designed guest rooms and a resort-like atmosphere on the banks of the Columbia River. The hotel is close to exciting attractions, including Heron Lakes Golf Course, Delta Park, Portland Expo Center, and Portland International Raceway.
TripAdvisor
I’m old enough to remember when Holiday Inn was a trusted brand for travel: Whether on a family vacation, or a business trip, you could expect a mostly positive experience. The brand has been very inconsistent since those days, with some locations much better than others; And some not worth writing about. When ranking hotels or restaurants, I tend to rate them in their class. In other words, a nice sandwich shop could rate a 5 amongst the competition, but not be a 5 star dining experience. So, this hotel won’t be compared to a Four Seasons or Ritz Carlton. This Holiday Inn has a rather picturesque setting on Hayden Island, complete with some views of the Columbia River off the balconies of most rooms. The hotel itself is huge, and has it all: A pool(closed till summer), a bar and restaurant, convention space, laundry facilities(🤔..only 1 washer and dryer), and a fitness center. Rooms are of good size, and seem comfortable, including the bed with all the pillows. The bathrooms are a bit dated, and could definitely use a re-fresh: Water pressure was adequate though. My room had a nice but small balcony overlooking the marina. However, not very private, as the balconies are close. Rooms get a solid 3 overall, at least in this class of hotel. Amenities, as mentioned are many. The laundry is almost an afterthought, located in the fitness center, and not very useful if this place gets busy I’m betting. The gym has a few cardio machines, one cable weight tower, and a few dumbbells, but nothing fancy. I didn’t try the bar n grill, as the reviews were all over the place, but a couple of people told me the salads and fish n chips were all pretty good. Wanted to try the pool and hot tub, but they’re still not open. Amenities get a 3… Service was actually a highlight: From checking in, to housekeeping, everyone was friendly and very professional: Nothing really overlooked that I noticed. They provide a refreshing water cooler loaded with fruit in the lobby…Nice touch. Service gets a 4 in this class of hotel. I’m not from the area, so I’m not sure where this place ranks among the other nearby offerings, but this Holiday Inn isn’t a bad place for a day’s rest. There’s also a few restaurants within walking distance. If you’re in town a day or 2, I say give it a go… Enjoy your stay.
The staff here was awesome, which overcame some of the limitations. The tv didn’t work, the heater didn’t work. The mechanic got them both going, though. The view of the bridge and river was lovely, and the arrangements for the limited mobility bath were very good. Distance to rooms was an issue for limited mobility. Having two sinks was a bonus. The room was spacious, but the balcony was quite small and felt a bit rickety. Two wire chairs but no table. The restaurant food was surprisingly good, but the selection of pantry items for taking to one's room was very poor. Just sodas, really. There were excellent security patrols—sad to think they were needed—but apparently there have been issues. We were advised to park up close to the building. Great pool and it was uncovered, but not open until late May—not sure why? I can’t say we’d stay again.
We stayed here in preparation for our cruise with American Cruise Lines on the Columbia River. When I saw we were staying at a Holiday Inn I must say I was a bit disappointed. But the hotel greatly surprised us. The staff could not have been more friendly and accommodating. The rooms are large and well appointed. And the view of the Columbia River is quite grand. All in all, a great experience.
This hotel is a poorly designed labyrinth of halls with no direction. The ONLY sign I found in my literally 29 minutes of being utterly lost was a sign to a nonexistent lobby. I was actually scared that I’d have to take an emergency exit and walk around the entire exterior of the building at 1am in 29° weather. Security was no help. Janitor offered no useful information either. I started to wonder if I was in a twilight zone, or a hotel designed to never let you leave. Truly, if you have to stay here, DO NOT let your kid go anywhere alone!!! To the people running the hotel: you people absolutely KNOW there should be 3,000 more signs in your awful hotel. Get your crap together and stop scaring people!
Very large hotel and convention center. Has a restaurant in it which is good because there isn't much around it. The front desk told us we could walk to good restaurants but she failed to say we had to pass through an underpass/homeless area which was down right scary! Plus the restaurants and shops she said were there were of poor quality and very few of them. Rooms were nice. Exterior needs work. Outdoor pool was nice. Friendly staff.