Your luxury basecamp to explore the wonders of eastern oregon. This charming historic landmark stands proudly on Main Street in Historic Baker City with luxurious guest suites and incredible food. Crystal chandeliers, a majestic stained glass ceiling and mahogany columns inspire wonder and romance. While the setting is historic, services are unquestionably state-of-the-art. At the Geiser Grand, the rich heritage of the architecture carries over to the menu offerings. Our everyday authentic Northwestern cuisine is a culinary delight. Five distinctive meeting rooms in over 6,000 square feet offer an ideal venue for virtually any special event. An architectural treasure combining ornate details with all modern amenities; the Geiser Grand Hotel was recently named one of the great hotels in the state by The Oregonian.
- Mountain or Water View,
- Family Friendly,
- Restaurant / Lounge,
- Handicap Accessible,
- Air Conditioning,
- Internet Access,
- Pet Friendly,
- Fitness Facility,
Bike Friendly Business Amenities:
- Public Restroom,
- Bike Mechanic,
- Complimentary Water,
- Long-Term Vehicle Parking,
TripAdvisor Ratings & Reviews
Nice place to stay
My wife and I had lunch here on a previous trip and thought it would be a great place to stay. So while helping my daughter ferry a car to Wyoming we did. The service was superb and the dinner excellent. The rooms are large with 20’ ceilings and have preserved the “old west “ look. Unfortunately the kitchen was under construction the next day so we didnot try the breakfast. They referred us to the Inland Cafe which was great as well
Amazing classic and unique cocktails
We just dropped in for a quick drink and cool ambiance. I had never been to the Geiser Grand Hotel before but my girlfriend had so she showed me around a bit. What an amazing place! Everything about the hotel is an amazing walk back in history. Even the drink menu has cocktail recipes from the pre-prohibition era! Their normal drink menu is also full of unique and interesting recipes. Being an Old Fashioned and bourbon cocktail connoisseur I had to try the Brown Derby. It's quite a tasty drink with a definite tartness to it as you would expect. If you are in to trying new and different takes on cocktails these guys are a must! Garret is a great bartender and makes a great drink!
My wife and I planned to pick up Thanksgiving dinner and take it to my mother in law who lives at an assisted living center. The Geiser had advertised their meal for weeks. As this was an unorthodox request, we called on two separate occasions, including Thanksgiving morning, to confirm that we could get our meals “to go”. Each time they told us there would be no problem, simply make a reservation, arrive, and order you meals “to go”. Didn’t work that way. After arriving at our reservation time, we were directed to place our order at the bar. The bartender was swamped so it took quite a while to order our 3 meals. Not a problem. However, the turkey meal was a buffet so we were given two boxes for those orders and told to fill up at the restaurant, while the rest of our order was being filled. Just as we began to put food in the take out boxes, a young lady stopped us. She told us that we were not allowed to order take out. We explained that we had arranged this for our home-bound mother and had confirmed our plans ahead of time. She couldn’t have cared less and wouldn’t allow us to speak with a manager, whom she alleged had directed her to stop us. I must say, she was very rude, dismissive and condescending. My wife and I both felt as if we were being spoken to like we were second-class citizens. It was quite embarrassing. As we were leaving, my wife asked a woman at the front desk if she was the owner. (Apparently, the lady fit the physical description that someone had previously given my wife of the owner.) The lady said no, and asked what was the matter. We explained the situation and she made some excuses about how our order hadn’t been placed by the bartender, how they thought we only had one order, there had been some miscommunication, etc. We explained that we had ordered 3 meals, each with salads and desserts. Then, after several minutes of this, she informed us that the same young lady who had been so rude was now going to take care of us. We were given boxes once again. The server at the buffet apologized for the treatment he had seen and overheard. Eventually, we were given the rest of our order and paid the bill, which was just over $100 for the three meals. Before leaving, we were informed that the lady at the front desk had lied to my wife. She was indeed the owner, and she had been the one to direct the rude young lady to stop us. Another apologetic employee described the owner in some very unpleasant terms, which I won’t repeat here, and told us that she was behind this entire fiasco. If this is true, she has some pretty poor management skills, and her leadership obviously has not inspired much trust or respect from her employees. This should never have been an issue. The owner kept saying there had been a “miscommunication”. No. We had clearly communicated our planning arrangements, our intentions to order the meals “to go”, and we had been given boxes and directions to the buffet. There had been no miscommunication. We had been clear and the wait staff had understood. This owner just didn’t like it and chose to intervene and humiliate us in the process. Thankfully, despite this horrible experience, my 91 year old mother-in-law got to have some turkey dinner and didn’t have to go out in the ice and snow. She can’t walk and transporting her is a huge challenge. Not sure I’ll ever patronize the Geiser again. We have plenty of good restaurants and bars in town who know how to treat customers and staff well.
Beautiful place, but no ghosts this time
One of Baker City's jewels. The room was very comfortable. Nicely appointed. It showed the architecture of old but still has some modern conveniences. The staff were exceedingly helpful and accommodating. The dining area was beautiful, and the food was exceptional. They offered a breakfast buffet that was ok. There were very little protein option on it, would be my only frown upon. But overall i would definitely recommend staying here.
Worst Hotel Experience I've Ever Had!
This past weekend my wife and I stayed at the Grand Geiser Hotel and despite being on the pricy-side, were excited about the potential of this beautiful historic hotel... our optimism quickly turned to frustration when they STOLE over $30 from us! When we arrived at the hotel the lady at the front desk asked us if we wanted the King-sized bed that we had reserved. I explained if there was a cheaper or military rate we would be happy to downgrade as we were only stopping for the night as we're passing through. She told us we could downgrade to a Queen-sized bed and save $30, we agreed. When we went to check out in the morning the lady at the front desk handed us a bill with over $30 in new charges and no discounted rate. When my wife and I kindly explained that we had been overcharged we were told that they were going to charge us MORE for the smaller bed and that were not going to uphold their offer for the smaller room. I asked if they could check into the confusion and I didn't sign the card statement which demanded MORE money from use. I called the hotel today and explained that my card had been charged a $32 upgrade fee that we never requested and agreed upon... they refused to return the money and refused to let me speak to a manager to explain the confusion. They very rudely told me I signed for a more expensive room and there was nothing they could do: they tricked me out of money! HERE IS WHAT YOU COULD DO: Return the $32 you STOLE from me and my wife.