Your luxury basecamp to explore the wonders of eastern oregon. This charming historic landmark stands proudly on Main Street in Historic Baker City with luxurious guest suites and incredible food. Crystal chandeliers, a majestic stained glass ceiling and mahogany columns inspire wonder and romance. While the setting is historic, services are unquestionably state-of-the-art. At the Geiser Grand, the rich heritage of the architecture carries over to the menu offerings. Our everyday authentic Northwestern cuisine is a culinary delight. Five distinctive meeting rooms in over 6,000 square feet offer an ideal venue for virtually any special event. An architectural treasure combining ornate details with all modern amenities; the Geiser Grand Hotel was recently named one of the great hotels in the state by The Oregonian.
- Pet Friendly
- Fitness Facility
- Mountain or Water View
- Spa / Hot Tub
- Family Friendly
- Restaurant / Lounge
- Handicap Accessible
- Internet Access
- Air Conditioning
- Public Restroom
- Long-Term Vehicle Parking
- Complimentary Water
- Bike Mechanic
Beautiful Italianate Victorian architecture may not be enough
My first stay at this gem of a hotel was in 2018, while accompanying a retired friend with post-stroke hemiparesis. Our visit was an amazing “bucket list” experience. The staff, the accommodations and amenities, cuisine and bar service were so good we were almost disinclined to leave the building. And, by my recollection, most of the employees were conscientious and “middle aged.”. Then came The Pandemic. Twenty four hours into our stay at the Geiser and my wife and I were nostalgic for the service we experienced at John Day Best Western Plus. Arrive too early at BW? No problem. Show us your credit card, sign a form and check back in an hour or so for your room cards. At Geiser reception, a cluster of early guests, with multiple pieces of luggage in hand, arrived and departed as the desk staff repeated “4 pm.”. Those of us who were in the lobby at one pm should have been able to sign off on the paper work and return around 4 pm for a quick handoff of the key cards. Not here. At 4 pm we were again all crowded around, obediently waiting at the front desk. The youngish reception staff take Geiser “check-in” protocol very seriously. Nothing happens prior to 4 pm.. Understand ? When finally in your room, any urge for a fresh pot of coffee must be suppressed. Unlike thousands of American motels, there are no in-room coffee makers at the Geiser, just a hot water pot and two packets of Nescafe Taster’s Choice House Blend. A packet is mixed in 4 ounces of hot water for a “cup” of complimentary coffee. That’s correct - 4 ounces of water. You will deplete your supply of instant coffee by filling one Geiser Grand ceramic mug - once. Of course, a pot of room service coffee can be had for $ 8. Opting for tea doesn’t help. The caddy contained raspberry, lemon or mint, all caffeine free. Don’t call the front desk for restock: “Housekeeping is very short staffed.” Time to unpack. Unique to the Geiser, their clothes hangers are totally theft-proof. Totally - bordering on immovable. They don’t unhook from the bar nor do they uncouple from a section securely looped around the bar. Those five hangers for guest clothing (the sixth holds two hotel robes) are looped on the bar so they never leave the closet. Reminder: These rooms are $259 to $379 a night ! You bring the clothes to the hangers and maneuver them in place. (They are NOT yours for the taking, like shampoo or body lotion.) But if guests are traveling deep into Oregon, to Baker City, to slip wooden hangers ( $1.05 each in a 300-count box) into their luggage, then the American hospitality industry has a problem. How did Louis Cook handle the clothes hanger dilemma when he ran the original Hotel Warshauer ? How standards of customer service can change after a pandenic.
Worst mgt ever. Lovely hotel. Plan on Mgr charging you more than price quoted. Definitely needs new mgr .
Hotel is lovely, town is quaint. Rate was originally quoted at $189,then raised to $239 prior to ck In. Mgr, Dylan would not discuss.Unprofessional. Thus would never recommend. Will dispute charge……..
Grand old hotel with charm and style
Cool renovated hotel, great rooms super nice people. Great bar and food is awesome. Cheers to them on one of the grand old hotels in the USA If you want to go back in time and see what posh luxury was well this is it in spades
Gem in Eastern Oregon - 5 glowing stars
Best hotel in Baker City! I always choose Geiser Grand for my work trips and family getaways. This place is one of a kind with tons of history. Great food and beverage options as well. The service, charm and location of this hotel are unbeatable!
Warm and elegant stay
All aspects of our stay began with a warm welcome at the front desk. We LOVED our room which was the parlor suite. We had a separate sitting room with a TV, gas fireplace, DVD players in both rooms. . The bathrooms were modern without affecting the historical aspect of the rooms. Outside our room on the second floor was a beautiful library that had DVD's. Our dinner in the formal dining room was impeccable. The food was incredibly delicious. Our server Mark was professional and warm at the same time. Breakfast the next morning in their coffee area was also exceptional. Our breakfast server, Charlea provided exception service. The food was outstanding.We will definitely return again next year as we head south to AZ every year.