At Courtyard, we know how to treat travelers. The Bistro, your destination for a great breakfast or cocktails and dinner during the evening. Our new lobby also comes with complimentary Wi-Fi, relaxing media pods, flat-screen HDTVs, and GoBoard to keep you up to date and in –touch. Whether you’re traveling for business or pleasure, you can count on Courtyard by Marriott for the latest travel innovations to make your stay more productive and enjoyable.
- Internet Access,
- Fitness Facility,
- Spa / Hot Tub,
- Restaurant / Lounge,
- Handicap Accessible,
- Air Conditioning,
TripAdvisor Ratings & Reviews
Very nice comfortable stay
Drove up from Southern California on my way to Washington. Booked the room online using the Marriott Bonvoy app. My room was ready before I showed up. I was told that this hotel was bought from a different hotel chain so don’t blame them for the poor design of the elevator being half way down the hall of rooms. Other than that the stay was great. The room and the hotel were both very clean and comfortable. All of the staff I met were also extremely friendly. If I ever had a need to stay in this area again I will stay here. You should give them a try. This hotel represents why the Marriott properties are so popular.
Clean and friendly
They appear to just be wrapping up a renovation as the room was all new with a new stand up shower, new tile and new furniture. The stairwell still had the smell of off gassing vinyl from the new carpet and treads. Food at the internal Starbucks was good and the staff was all very friendly. It is in a good location with lots of restaurants in walking distance and a short drive to downtown.
Someone made the decision to remodel the pool in the middle of summer. We chose this hotel for the pool and when we check in were were told it was not available. The young lady at the front desk may need re-training on customer service skills she acted like if you don't like it go somewhere else. We checked out and went to the Holiday Inn right down the street.
Over and Above Service
First, this is a very nice Courtyard. Anyone who knows what they are getting at a Courtyard hotel should NEVER write anything derogatory, it is what it is and this is a good one. Clean, happy, smiling staff, what you expect, why anyone books a Courtyard. We however got something very special. We were in Eugene to visit friends on our 49th anniversary and for a serious reason couldn’t share a celebration with them. SO........ being a guy, there was an imperative to do SOMETHING!!!! I asked Cassidy, the front desk person, the night before if she could arrange a rose in a vase and a split of Proseco to be in our room the following day about dinner time? This is most assuredly NOT a routine part of the service at a Courtyard but Cassidy offered to help, on her own time, with more than a smile. By the time we returned the following day not only had Cassidy made it happen, it seemed that the whole staff was somehow involved in the effort, all with smiles and good wishes. This was special but my feeling is that the staff at this Courtyard is just like that. When you put this aces attitude together with the location convenient to the airport and commute to downtown Eugene, unless you demand a full service hotel, it is a more than excellent choice. Thank you all at the Courtyard Springfield Eugene!!!!!!
Ask for a Quiet Room, Good for Hospital Medical Stay
This Courtyard had a lot of construction going on that we wished we would have known about. When we found out we asked for a quieter room on the top floor and the bed was quite comfortable. I asked for a "senior rate" and explained we were there for a medical procedure the next morning. The friendly front desk person gave us a very reasonable "Hospital Rate" that reduced our room rate by more than 40%.