Comfort Suites University
Eugene,
Willamette Valley
3060 E. 25th Ave.
Eugene, Oregon
97403
TripAdvisor Traveler Rating based on
418 reviews
TripAdvisor Traveler Rating based on
418 reviews
TripAdvisor
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October 1, 2022Heather_CD8Comfort is the right title for this hotel
Stayed 1 night here as on a road trip through the North West States. This has been the best hotel so far out of 7 hotels. From check in till check out it was a good experience. Staff were polite and attentive and advised which rooms were the quietest. The room was really spacious, clean and comfortable. Good sized bathroom that had a really powerful shower. A good range of choices for breakfast was provided.
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September 23, 2021Gardens_n_BooksClean and quiet
This was a hidden gem. Grandma had her own room, and our suite gave us enough space to visit without being cramped. The hotel is out of the way, quiet, family friendly. Most of all, it's very clean! I felt completely safe staying here, and will do so again.
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July 12, 2021Pdxtender
One night stay
This hotel was booked for me for a wedding I was working at. It had been prepaid and I was not sure how that would work. All went smoothly with the pre paid at check in. Room was very nice with a sleeper sofa and King size bed. Loved the water pressure in the shower. Arrived to late to enjoy the pool or hot tub. Staff: all were wonderful. The one thing that was a bit off putting, the $10 charge for using the sofa bed. If I remember correctly, it's a per night charge. I paid it and was handed a prewrapped package of sheets. I had my kid with me and the kid is at the age where they want their own space and a sofa bed is a cool thing.
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May 14, 2021jefferyp348Rude Staff
There are signs every where about how safe the hotel is.... you must use certain pens, don't touch this, etc, but the rude staff insist to handle your driver's license when you could show them through the plexiglass. A horrible experience
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August 26, 2020geezergal55
MEAN MANAGER
While visiting Eugene I had to have major emergency surgery. We had to stay in a hotel the night before & wanted to stay at the Comfort Inn by the hospital BUT my husband mistakenly hit the wrong button & booked this one accidentally. He immediately called Booking.com & they said since he called within minutes it should be no problem for the manager of this Comfort Inn to refund our booking so we could re-book at the hospital Comfort Inn-NOT! When he called this hotel he was told the reservation had not even appeared yet on their computer and Cheryl still refused to refund us! Is this how Comfort Inn treats people going thru such an ordeal as major surgery while away from their own hometown? Despicable! Afterwards we stayed at the Comfort Inn in Springfield (our original choice) & found it delightful, lovely front desk greeters & a yummy hot breakfast-unlike the bag breakfast Cheryl serves her guests. Stay in Springfield it's not that far & a WAY better experience!