TripAdvisor
-
Comfortable and clean stay
Very comfortable and clean room. Checked all the boxes- water pressure, the bed was the most comfortable I'd slept on all week (week and a half long road trip) The layout of the room was very nice. Breakfast was decent continental spread. I will say the coffee is your typical tasteless hotel brew which was disappointing but never a deal breaker. Location was just isolated enough to know your car is less likely to be broken into. (it's never zero) Parking was decent. I could see it being tight during peak season. All staff was friendly and helpful.
-
No respect, no dignity....Shame on you Comfort Suites Eugene
Warning......Do Not Stay Here!!! We booked an assessable room due to various medical needs. Disabilities are not always visible but I didn't expect the hotel to discriminate against us. Being unwell and having a medical issue while away is embarrassing not always something a person with a disability can control. Instead of being able to openly discuss our needs our stay was terminated. Instead of staying 9 nights we were told to leave after 6 with nowhere else to stay. There was no compassion shown, no respect given for a person with a disability. The manager, front of house and the housekeeper should be trained better, they have really handled this appallingly. To wash bed linen, towels etc is not a huge deal and any extra cleaning costs would have been paid. So, shame on you Comfort Suites Eugene. You handled us without respect and shown us absolutely no dignity.
-
A good find
Good all around except egg patties at breakfast like rubber and had a strange processed taste. Prefer the scrambled at other comfort suites. Hot Breakfast items ran out several times from 7:30-8 a. However the room/ beds were fabulous. Thank you.
-
Pleasantly surprised! Super clean. Great location to U of Oregon and downtown!
We are not a budget friendly hotel kind of couple. But, when we decided to come into town for our daughters birthday, I was unaware it was move in weekend. This hotel had a few rooms left and we were very happy with our stay. Check in was very efficient and friendly. Location is GREAT! You can’t exactly walk to campus or downtown. But, don’t even really get on the highway. Just a long on ramp and then immediately off and you’re in town. Easy for a rental car or Uber. Hotel was very clean in all common areas and our room. It was very quiet with blackout shades. Bed was very comfortable. I’m not sure why they use toddler size pillows but we had plenty of them so just bunched them up. We usually stay at the Inn on 5th or Gordon. For a $400 plus price difference a night, I’d definitely stay here again. Especially since we are never in our rooms and typically enjoying campus or downtown. Again, not luxury by any means, but much nicer than I expected. We didn’t try the breakfast but we did do laundry and did hop in the hot tub one night. They have an indoor pool as well. It would be a great stay for couples or families for children of all ages. There is a small divider in the room so kids can easily sleep on the pullout couch with parents having a little privacy. But, it’s really half “wall” so I’d recommend connecting rooms for older children or more space. Went to the football game. Drove to the Amtrak station (maybe 5 min drive) and paid to park there for the day then walked to the stadium and back. It’s a bit of a walk. Probably about a mile. But so fun to walk the beautiful path and bridges with the crowd.
-
Excellent
Everyone is super cheerful, room, breakfast everything is perfect. Pool and hot tub is amazing. I would stay here again we only stay and the comfort inn when we travel. All three of us are totally satisfied