Our eight time Gold Award winning hotel is a 100% smoke free facility featuring complimentary breakfast, indoor pool and hot tub, and high-speed internet. Every suite includes refrigerator, microwave, and sitting area. On-site laundry facilities and 24 hour fitness center are available for guest convenience. This hotel is pet-friendly. When visiting the Springfield and Eugene areas, discover the comfort, convenience and service at the Comfort Suites.
- Handicap Accessible
- Internet Access
- Pet Friendly
- Fitness Facility
- Complimentary Breakfast
- Spa / Hot Tub
- Family Friendly
- Air Conditioning
better than home.
Cassi White is a very friendly person. Always has a smile and give you great information on most things that come up for the hotel. Knows the surrounding area well. Jacob Cole is very friendly and has a wonderful attitude.
Terrible customer service
So I called in advance telling the staff member that answered the phone that I wanted 2 nights. My big rig broke down and was in the shop getting work done. So I caught a taxi over to this hotel. When I got here I had my luggage in my hands, and the staff member (Markus) wouldn’t open the doors. Instead he buzzed me over the intercom and said in an extremely rude tone “WHAT DO U WANT!” I said, “I called in advance about wanting a room for two night.” Markus eventually let me in, but continued to be extremely rude to me in tone and demeanor. I asked if he was this rude to all the customers, or am I just special??? He then proceeded to tell me that I was the rude one and proceeded to kick me out of the hotel, even going so far as to call security on me. So I walked across the street and got a room at the Marriott. The Marriott was a little more pricey, but not after I got a military veterans discount. The staff at the Marriott was super nice and respectful, the customer service has been excellent. If you have a choice, Marriott acts like they actually value you as a customer.
Best Hotel ever!
We stay at alot of hotels and this has proved to be the best. All the employees were cheerful, friendly and helpful. The room was very clean and smelled fresh. Housekeeping came in every day, changed the beds, refreshed the towels and stocked any supplies that were used. They also loved on our little dog. Great Job Comfort Suites.
Had a wonderful stay. Room was spacious with sitting area, fridge and microwave. Gym and pool open with reservations. Big surprise was hot breakfast bar everyday. Location was perfect, close to Eugene and downtown Springfield. Will stay there again.
Excellent Stay, Fabulous Experience!!
Once again, we had occasion to go back to Eugene, OR and stayed at the Comfort Suites in Springfield. It's a 10-hour drive for us and we are beat when we get there. Sabrina was on duty and we were warmly welcomed back! Our room was spacious, clean and comfortable, we appreciated housekeeper Katherine's attention to detail. Tonya at Breakfast is a splendid ambassador for the hotel and brand! She is always welcoming, friendly and efficient. She even remembers us and our preference. The breakfast offerings are fabulous...lots of choices. Again, Kudos to General Manager, Paul Rescigno and his staff...they put the Outstanding in Customer Service!!