Plan Your TripPlaces to StayHotels & MotelsComfort Suites – Springfield

Comfort Suites – Springfield

969 Kruse Way

Springfield, Oregon 97477

TripAdvisor Traveler Rating based on 260 reviews

Our eight time Gold Award winning hotel is a 100% smoke free facility featuring complimentary breakfast, indoor pool and hot tub, and high-speed internet. Every suite includes refrigerator, microwave, and sitting area. On-site laundry facilities and 24 hour fitness center are available for guest convenience. This hotel is pet-friendly. When visiting the Springfield and Eugene areas, discover the comfort, convenience and service at the Comfort Suites.

Amenities

Air Conditioning
Swimming
Pet Friendly
Fitness Facility
Complimentary Breakfast
Spa / Hot Tub
Non-Smoking
Family Friendly
Handicap Accessible
Internet Access

TripAdvisor

May 18, 2023

Sharon M

From Exhausted Arrival to Refreshed Departure, we loved our brief stay!!!

Friendly, well-trained, helpful staff esp Tonya in their delicious and well-stocked breakfast room and Steven who showed us our ice-cold ac, clean-smelling preview room and let us have it, thanks!!!!!! The plan on our long drive was to go as far south as we could, then find a place. BUT we went past that point and finally made it to Springfield/Eugene, hungry and exhausted. The first place we previewed looked good in the photos but stank. This was the second place we checked out, and it totally checked off our list of requirements: friendly staff, clean smelling room, ice-cold ac, comfortable beds, blackout curtains (behind the fake blackout curtains) pool and hot tub (which we were too exhausted to use). The delicious, immaculate and well-stocked breakfast room was a wonderful surprise. So if you are in the position we were in last night, look no further!
February 13, 2022

malindat2022

better than home.

Cassi White is a very friendly person. Always has a smile and give you great information on most things that come up for the hotel. Knows the surrounding area well. Jacob Cole is very friendly and has a wonderful attitude.
January 23, 2022

Q8309WHdanp

Terrible customer service

So I called in advance telling the staff member that answered the phone that I wanted 2 nights. My big rig broke down and was in the shop getting work done. So I caught a taxi over to this hotel. When I got here I had my luggage in my hands, and the staff member (Markus) wouldn’t open the doors. Instead he buzzed me over the intercom and said in an extremely rude tone “WHAT DO U WANT!” I said, “I called in advance about wanting a room for two night.” Markus eventually let me in, but continued to be extremely rude to me in tone and demeanor. I asked if he was this rude to all the customers, or am I just special??? He then proceeded to tell me that I was the rude one and proceeded to kick me out of the hotel, even going so far as to call security on me. So I walked across the street and got a room at the Marriott. The Marriott was a little more pricey, but not after I got a military veterans discount. The staff at the Marriott was super nice and respectful, the customer service has been excellent. If you have a choice, Marriott acts like they actually value you as a customer.
January 8, 2022

Ningon

Best Hotel ever!

We stay at alot of hotels and this has proved to be the best. All the employees were cheerful, friendly and helpful. The room was very clean and smelled fresh. Housekeeping came in every day, changed the beds, refreshed the towels and stocked any supplies that were used. They also loved on our little dog. Great Job Comfort Suites.
October 23, 2021

Adriel13

October 2021

Had a wonderful stay. Room was spacious with sitting area, fridge and microwave. Gym and pool open with reservations. Big surprise was hot breakfast bar everyday. Location was perfect, close to Eugene and downtown Springfield. Will stay there again.

Hide Ratings & Reviews Read all reviews on TripAdvisor

From Exhausted Arrival to Refreshed Departure, we loved our brief stay!!!

better than home.

Terrible customer service

Best Hotel ever!

October 2021