- Complimentary Breakfast
- Spa / Hot Tub
- Family Friendly
- Handicap Accessible
- Internet Access
- Air Conditioning
I was very happy with my stay at the Comfort Inn in Salem. Nice rooms, pool, hot tub, and breakfast. The hotel is within close proximity to the city and surrounding restaurants. I would stay again in the future.
Great Customer Service From Front Desk, Nice pool and hot tub, good breakfast, Clean and easy access to freeway.
Good Points: I was really impressed with the quality of the room for the price on this location. I ended up having to book this room for a large group last minute due to my VRBO cancelling on me. Not only was the price much better, but this hotel has a nice indoor pool and hot tub. Both were SUPER clean! I am a bit of a clean freak so that was great. The hot tub is large and roomy so even with other people in it I didn't feel crowded. The hotel itself is nice and more modern and everything was clean. The room was spacious, clean, nicely decorated, and the beds very comfortable with good pillows and the air conditioner worked great. I was also able to get an early check in, which was great. The breakfast was good with the waffles that my kids loved and hot eggs and sausage which I enjoyed because I have to eat gluten free. This hotel is right next to an on/off ramp in Salem so very easy to access which I loved! But it was the front desk staff that really shine! The lady who booked me (I called the hotel direct and did not use an online booking site) was so sweet and friendly and I met her again when we checked in. She was really great and remembered me and asked about my kids who had just graduated. We were there for a trip as a present for graduating high school. I was super impressed with her! The other staff who were front desk were also really friendly and helpful. I am planning on staying here again in the future! The Not so Good: For some reason my room window didn't have full curtains so at night with the lights on anyone could see in, which for me was weird and uncomfortable. I think I watched too many Scream movies as a teenager! Second the tv remote in the room didn't work. It turned the tv on but wouldn't switch the channels. Not a big deal, I could have called front desk and gotten a working one in seconds I'm sure, but I was too tired and just streamed on my laptop as I don't really like tv anyways. FYI: I've worked both Front Desk and Housekeeping in the past and am always impressed with great service, especially in this economy! I know how hard both jobs are! Tip your housekeeper's people! They clean up the most horrific nasty stuff for you every day!
One of the places we always stay at
One of the places we always stay at when we visit Salem. The rooms are clean and quite. Easy access to I-5 and the capitol. Located right off of Hawthorn. And close to the restaurants and stores on Lancaster Drive.
Gerald & Pam Cooper
We have stayed here 3 nights every October for 6 years. We keep returning because the beds are very comfortable, the rooms clean and the staff extremely helpful, concerned and friendly. The hotel is well cared for and convenient to many local events.
Nice hotel and pleasant stay
We were visiting friends in Salem and this was close by. Very easy to find (just off the freeway) but we were surprised at the cluster of homeless tents around the exit. The hotel is right there across from a Park-N-Ride. Very friendly reception and the King room was nicely decorated with a comfortable bed and nice pillows. Everything worked - plenty of USB ports and outlets but missing a desk chair. As we had little time available (and probably because it was a handicapped room), it was fine. We didn't use any facilities as we were with friends. Breakfast was a tasty croissant with sausage and egg - microwaved, it was good. We were concerned about the homeless encampment, but things were fine.