About Comfort Inn & Suites
Reviews & Ratings
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The “keeper at the front desk!”
I wanted to say how much I enjoyed my stay at your hotel! I was greeted by a very nice lady , Taylor. She was very patient with me and explained things like how the air conditioner worked in my room. Before our conversation, I was nervous about the high AQI in Klamath Falls. She explained that the air was was not bringing in the bad air, but was recirculating the inside air. Based on this conversation I felt completely safe . I did not cancel my room and enjoyed my stay ! She was also very helpful in getting my WiFi working on my iPad! She’s definitely a “keeper”!. ☺️
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Not a good stop
Disappointed… we stopped on the way to Reno for one night. Check in person was very pleasant, however when we entered the room it reeked of cigaret smoke. This is an older comfort inn . We will stop in Klamath Falls on our way back but will use another hotel
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Good place for a good experience
Hotel was a little dated. However, it was very clean and quiet. The staff was great. Warm and friendly. The bed was comfortable and we had a good night's sleep. Breakfast had a very good selection. The only problem was the juice machine malfunctioned and served straight concentrate. However, there was milk, coffee, tea etc. along with bottled water. Safe and secure area, so no worries about our car. Lots of fast food and stores nearby. A very good place for an overall experience.
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Work
Great customer service, always very friendly. Taylor was always there to help us out !
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Unreturned Possessions
I recently left a cell phone in my room, have called and talked with three persons at the front desk, they have shown me a picture of it, etc. As per Comfort Inn/Choice hotels policy, they should send it back to me (since I am several hundred miles away), and I would pay postage. In addition to being unhappy with the stay, why would it take 2-3 weeks to return this phone? My advice is to watch out and stay away from this hotel.