TripAdvisor Traveler Rating based on
127 reviews
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We visit the Camp Sherman area often. We had never stayed at Cold Springs and decided to give it a try when we saw their winter special. What a mistake! A week before our arrival we received an email about work on the septic system and were told it would not impact our stay, yet when we arrived the whole area was a mud pit, there were constant sounds of construction, and there was the smell of septic. We could have looked past that, but during our second day at the cabin, a large group showed up to the cabin next door. The party started immediately. The music and shouting was so loud that our young daughter was kept awake. At 10pm, my husband asked the group to be quiet but the noise persisted and resumed again the next evening. My husband spoke to the manager the next day (there was only an emergency number in the evening and the wireless was so poor that we couldn't even make a phone call). We later overheard the manager telling the group that we had complained, but he made no effort to enforce the resort's rules (quiet time, smoking near open windows, off-leash dogs, too many people, too many cars). We loved the access to trails, the river, and the Camp Sherman store, and we enjoyed the cabin during the rare moments of quiet, but the resort is clearly poorly managed. The resort offered 10% off of our next stay because of the septic work but based on this experience, we won't choose Cold Springs again.
I don’t usually write a review, especially a negative one, but I hope this does not happen to anyone else. We had to cancel a reservation. I phoned, e-mailed, used Messenger 3 days prior. No one responded, yet I was charged the whole amount. Understand that I should be charged something, but the manner of customer relations will keep me from staying here in the future.
Such a cute peaceful place. Great place to kick back and relax. No tv but DVDs are at the office if you need to watch something. Absolutely loved it here. Don't follow Google's map directions coming from the west, it will take you down an unpaved road, go one more exit and you will see the signs of Cold Springs.
This RV park is in a beautiful setting, lots of places to walk through the forest or along the river. The spaces with full hookup are closer together than the water and electric. The only problem was they don't enforce the dogs on leash policy. The third night three rvs together pulled in with a total of seven dogs and they ran loose.
Love that the cabins are spaced so every one has a view of something, and a bit of privacy too. The location is fantastic with easy access to everything from the store, biking, hiking, etc. Kids loved the low-ceiling loft for their room. Our cabin was very clean and staff most helpful.