City Center Motel Medford Downtown

Enjoy modern comfort in a 1950s classic motel.

City Center Motel is a family-owned establishment that is dedicated to providing its guests with comfortable and convenient accommodation. The well-appointed rooms feature a range of modern amenities, including air conditioning, refrigerator, microwave, k-cup coffee maker, hair dryer, iron and board, and free wifi. The team at City Center Motel is committed to delivering excellent service, ensuring that guests enjoy a memorable and pleasurable stay.

Best Value for your bucks

I had a truly comfortable stay after a work meeting at this establishment. The cozy feeling of the place was remarkable, and it was evident that the owner has put in a great deal of effort to create a modern interior while retaining the nostalgic 1950s vibe on the outside. I would not hesitate to stay here again when the need arises. It offers the best value with pristine cleanliness and all the amenities one could possibly require.

Not service dog friendly

This hotel has shady business practices that border on being illegal which resulted in an unfair $100 charge. I’ll explain below. First and foremost let me say this hotel is NOT service dog friendly, which by the way is illegal by STATE and FEDERAL law. This was not apparent when I checked in other than them not being pet friendly. After my stay the hotel manager/front desk man called me to tell me they “caught” me bringing my “pet” into the room on Their CCTV footage and there was hair all over the room and they will be charging me $100. So let me break this down— 1. “Caught” I don’t have to notify the hotel I have a service animal although I am obligated to answer questions about my service animal if asked. 2. “Pet” not a pet… service animal. There is a big difference. For those who don’t know a quick google search will inform. 3. “Hair”. Before even being able to defend myself the manager accused my animal of leaving hair all over the room. Big red flag for this being a money grab situation. My dog is not a shedder and more importantly slept in the same spot all night from 10pm-4am when we left. This was all via voicemail. When I called to clarify my animals status the manager claimed I was required to fill out a form and the charge still stands. This is just not true. Going further he then said I signed paperwork acknowledging I had no animals. Also not true. I signed a credit card reader that simply red “ you acknowledge this hotel is not pet friendly” which doesn’t apply to my animal as again… not a pet… they are a worker who has been through extensive training. Regardless, at this point I offered to show proof by sending him my service letter for my dog (which I’m also not obligated to do by law but I wanted to expedite the situation). He fell back on “the form” I never filled out. So I dig deeper on their website and found that they actually advertise themselves as a not being service dog friendly. Their words aka a lie and again ILLEGAL. If you advertise yourself as not being service dog friendly why do you have a form for service dogs??? Because they know they can’t do that. Anyways, they are refusing to refund my charge so all service dog owners beware. I know it’s not fair and wrong of them to swindle people out of not having service animals with them but it’s honestly just not worth it. Stay somewhere service dog friendly (which literally by law is supposed be all places. Now I will remain fair in my review and comment on the facilities. Parking was easy, the room was clean, overall the night was quiet. The AC units are very old and loud when they turn on and Wi-Fi is slow but overall comfortable in terms of sleep. Debating whether or not reporting them to the BBB. My advice to the owners— remove the wording from your website and third party ads that says “not service dog friendly”. For hotels available to the public that is not a thing.

Old but decent

This motel is located in the old, sketchy downtown area. There were some upgrades inside the room, but the bathroom was tiny. The wall AC unit was noisy and ran constantly when on. The room had one hard chair, a microwave, and a large mini-fridge with freezer. The bed was comfortable. The room and bathroom were both well lit. There was not much counter space in the bathroom, and the washcloth was like sandpaper. The shower head was good. No breakfast was offered.

City Center Motel Medford Downtown

Best Value for your bucks

Great kickback motel. Clean

Clean and Comfortable

Not service dog friendly

Old but decent