About Best Western Pendleton Inn
Reviews & Ratings
-
NEVER AGAIN
WARNING: Corporate Best Western needs to address the issues of cleanliness, security, and old age if they are going to allow their name on this hotel. ESPECIALLY charging the rates they do. We've spent the same $, or less, on BW's that were far and above the quality of this one. *BW is usually our "go to". We only stayed one night then went to another hotel for the rest of our stay. We should have kept on driving to the next town with a decent BW. *The Lobby belied the room conditions. *An indescribable odor in the hallways and the room. *Windows were filthy... all over. *Exterior doorways that do not lock at night, despite this hotel being in an isolated dark area with other hotels... and a few transients wandering around. *Nice desk staff advised there was cameras and someone at the desk at night. Cameras only effective *after* something happens. *Oh, but we were summarily admonished about not having a "party in our room" if we weren't willing to "pay". Really not sure why a couple of mature adults were given this type of warning. * I honestly don't know how this property has a rating of over 3 from others. Makes me wonder how very low their prior standard is. ** In reviewing other negative comments (post stay, unfortunately), the manager obviously responded to the same issues on multiple occasions. He/She stated an intent to address/fix things. NOPE... didn't follow thru - months ago, last year. NEVER AGAIN!!
-
Pee Soaked Mattress
If I could go lower than one star I would. My partner and I were settling into bed when she suddenly felt something wet on her leg. When we looked at what it could be, we realized it was pee. When I went to the front desk the lady was very nice and helpful… but was weirdly nonchalant about the situation. There was no other availability for rooms so she just changed the sheets and called it good. There was no way we were getting back in that bed so we decided to find somewhere else to sleep for the night. This is a biohazard, another person’s bodily fluids. We do not plan on ever coming back here.
-
Lovely hotel
Lovely hotel. Staff were pleasant & helpful. Room was clean & comfortable. Extra sink outside of restroom is a plus. Full breakfast available. Will stay again.
-
Do not use this hotel.
The toliet seat was unfastened. The sink was stopped up. The carpet was extremely dirty. The breakfast was unsatisfactory. The price is very high considering the accommodations provided.
-
The staff make the difference
I travel a lot and spend many weeks away from family and friends. One thing that made my stay at this hotel a good experience was the smiles and the kindness I was met with every single day. Facilities is not new but it fits the price and the rooms have what you need. Its the staff who makes the difference. All staff I met was very kind and did their best to make the stay pleasent. One person in particular made a difference just by her smile and welcoming personality. Thankyou Alice for starting every day wih a smile at breakfast.