Call ahead This experience may be open for on-site visitation; however, offerings and/or operating procedures may have changed due to COVID-19. Please verify details before you go and visit the COVID-19 Resources page for more information.
- Air Conditioning
- Internet Access
- Fitness Facility
- Complimentary Breakfast
- Spa / Hot Tub
- Handicap Accessible
Great hotel, unfortunate checkout
Wonderful hotel, clean rooms, great breakfast. Unfortunately at check out we had six gift certificates to use that were earned through the BW rewards program. At no time was I told by the 800#, during my call to reserve room or at check in that only 5 certificates could be used. At check out, Marion said that I could only use 5 and there was nothing she could do about that. Needless to say I was not happy which is unfortunate because the rest of the hotel/stay was wonderful.
Great hotel, was way better than expected
For a PET room it was great, Minus them forgetting to clean up from the previous pet accident. Besides that the room was very clean and one of the better stays I was shocked. The only down fall the rude lady that works in the morning. The lady that checked us in the NIGHT BEFORE JUST THE BEST!!!!!!
Great hotel Have stayed here several times. Very friendly check in. Room was very clean. A little noisy on the road side lots of trucks and cars on the road. Breakfast was goos as usual Employees wearing their Masks. Guests not so much. Restaurant in walking distance. Would recommend.
A Great Place to Stay the Night
We were returning from a wedding in Utah and stayed in Pendleton at the end of the first of two long days of driving. This Best Western was, quite frankly, a better experience than the very pricey resort in Utah that was the wedding hotel of choice. It was easy to get to from I-84. Check-in was quick and friendly and helpful. Covid compliance was in ample evidence, which was very reassuring. Everything was clean and in working order. And the hot breakfast was available! Such a welcome surprise the morning we left. And since this location is right across the street from a Shari's Restaurant (a one-minute walk away) getting dinner for the evening was so easy. Since we were just passing through I don't now what there is to see and do in Pendleton. But if we ever need to stay there again we would absolutely return.
Comfortable stay, but had some concerns
Stayed here for one night on the way through the area. We often stay at Best Western properties when just needing one night and this one met our expectations. Our room was spacious, clean, and had been updated with newer furniture and bedding. The hotel is about a mile out of town along the freeway, with several other chain hotels around it. We found it to be a nice walk into town for dinner. Breakfast was above average. It included biscuits & gravy, omelets & sausage, along with the standard breads, cereals, muffins and fruit. My biggest concern was the lack of enforcement of Oregon's indoor mask policy. There is a sign at the entry stating masks are required. At check in, the employee wore a mask, but not covering her nose. At breakfast, the employee restocking items was not wearing a mask. Also noticed customers in the hotel not wearing masks. I would have rated this hotel higher otherwise.