- Air Conditioning
- Internet Access
- Fitness Facility
- Complimentary Breakfast
- Spa / Hot Tub
- Handicap Accessible
A Below Average Best Western
Overall an okay place, but nothing to brag about. Extra 1/2 star for being pet friendly. Seemed a bit dingier (if that's a word) compared to an average Best Western. Pros: - Pet friendly Cons: - Carpets stained and a slight damp smell in room - Wifi is not secure (no password needed) - While being pet friendly, there are no outdoor garbage cans around the property at all. Had to use the hotel next door's garbage to dispose of pet waste.
Cancelled for free and was charged
I cancelled my reservation for free on booking.com. The property charged my card 5 days after my arrival date. When I called a very rude lady named Bailey argued with me and actually told me that I may have cancelled for free on booking.com but that didn't mean it was free at the hotel??? I didn't really get that one. She kept arguing that they had a 24 hour cancelation policy. I told her "I know!" I cancelled more than 24 hours in advance. She kept arguing that I must not have. Not once did she ask for my last name or reservation number. Worst hotel/motel customer service in the world, and I would know, I own a motel. I won't be staying at anymore Best Western hotels. Nice job Bailey!
Having a clean and comfortable room is priority. This Best Western was very clean, the bed was comfortable, the shower was great, the hotel staff were outstanding - professional, friendly, and a pleasure to do business with. Had a great stay!
Dirty and rude
The front desk lady was rude. She said things like the "Seattle Sea Chickens" and "Let's go Brandon". The room smelled like old cigarettes and air freshener. The side doors of the hotel do not lock, which seems like a security issue. The breakfast was decent.
Don't stay here you will regret it !
This was the worst experience I have had at a hotel in a long time. After arriving to this hotel and finding the room very unclean I took pictures of it all . The desk clerk could not move us to another room. I tried to find a room in surrounding hotels but they were all full ! To top it all off someone tried to enter our room 3 times in the middle of the night! Leaving me and my daughter's feeling very unsafe. The room was very Fithy and smelly . Room had strong smell of body odors. There were stains all over curtains and beds and floors plus the floors had a bunch of burn holes in it.