TripAdvisor Traveler Rating based on
1594 reviews
Set 6 miles from Rogue Valley International–Medford Airport, this relaxed hotel is 2 miles from U.S. Cellular Community Park and 3 miles from the wineries.
Straightforward rooms have free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers.
Free perks consist of continental breakfast and parking. Amenities include a seasonal outdoor pool, a hot tub and a fitness room. There’s also a business center and meeting space.
TripAdvisor
As a frequent traveler, I try to give the hotels I stay at some leniency. However, my experience here was far from satisfactory and I advise against going here. The location was very sketchy, sharing a parking lot with a Black Bear Diner. The first thing I noticed as I pulled in was the lack of cars and a singular baby stroller in the lot. I had to double-check that I wasn't in a horror movie. Despite my initial horror, I was desperate for a hotel and decided to stay anyway - Not a good idea. This Best Western lacked the typical hotel ambiance and the room I was assigned showed its age with outdated furnishing. Unfortunately, when I uncovered my sheets to rest, I was met with a horrifying sight - A TISSUE AND SUSPICIOUS STAIN. Shaken, I called the front desk where the staff there were apologetic and promptly provided me with another room and a late checkout, for which I was grateful. The second issue was light coming through the door, which was distracting but at least the bed was clean, even if it was uncomfortable. Before leaving, I visited the breakfast bar, looking forward to a continental breakfast. The atmosphere was pleasant and laid back, but I couldn't help but notice that the tongs were unsanitary, which was off-putting. The blueberry muffin was enjoyable, but the cereal was tasteless and reminiscent of cardboard, the coffee was bland, and I couldn't even finish the bacon. My peace was interrupted when a housekeeper knocked on my door, asking about my departure time. I explained my late checkout and she left. Slightly irked, I returned to eating my mid-tier breakfast when I heard an ear-grating knock a couple of years later. Annoyed, I answered again, only to be berated by the man who claimed "late checkouts weren't a thing" Eventually he left when I assured him that I was almost finished packing. This situation was not only rude but also greatly inconvenienced me, as my family had to return from the hospital to make sure we could pack up on time. Additionally, changing room keys daily was very inconvenient. Despite the courteous and understanding attitude of the front desk, the rest of my stay was a complete nightmare, due to the behavior of the staff. From reading other reviews, it appears that dirty and unkempt rooms are a common problem here. While I didn't expect Ritz Carlton quality, I did hope for a decent room, especially since I've always had pleasant experiences at other Best Western establishments. Sadly, this place was far from satisfactory, with a grimy and unpleasant atmosphere. Considering my overall experience, I would rate it a 3/10. However, the price I paid, even with a discount, was exorbitant at $100. There are much nicer hotels in the area at similar prices. As a result, I won't be returning, and I strongly discourage anyone planning to stay in Medford from choosing this establishment.
Nice staff. Room had what I needed. Breakfast options plenty. Dennys in parking lot is very convenient. The room I got when I brought my dog was not as clean or nice as when I came without her. But had a door to go right outside.
Happy to find a place to stay that’s dog friendly. You pay a fee per day for your dog. We stayed here cause it was close to the surgery center where I had to be early morning. There is a mini frig & mini microwave in the room which was very convenient. Overall our was nice.
The room was very clean with a microwave and mini fridge. The bed was firm, but comfortable, although the pillows were a little small. It was exactly as pictured on the website. Free breakfast included sausage and eggs. The parking lot includes pull through spaces for oversized vehicles.
Just off the I-5, easy to find, very quiet, very clean, bed was quite comfortable. It’s an L shaped motor court, so lots of room to park right in front of your door.Parking lot is large enough for vehicles with trailers. Felt very safe!
