TripAdvisor Traveler Rating based on
267 reviews
Welcome to the Best Western Hermiston Inn where guests will receive top-notch customer service and find unbeatable, comfortable amenities for an affordable price.
We stayed here one night while visiting relatives. The room was very clean and attractive. Two televisions, refrigerator and microwave. Comfortable bed. Friendly staff. It has two floors but no elevator. If stairs are a problem, ask for a first floor room. Will definitely stay here again.
The hotel is a great place to stay. It has an excellent breakfast selection. The room is very comfortable and the bed was impeccable. A little ways off the freeway (not too far) but well worth the distance.
I Stay at Best Western in Hermiston several nights a week. The reception personnel are all very welcoming and cheerful. When I need something they are always eager to help. There is one standout employee who has succeeded in raising the bar for welcoming, helpful, and cheerful. I'd like to commend Rosa for her talent of making all customers feel special and welcome. The housekeeping staff are equally wonderful. My charger cord is always nicely coiled up on the bedstand(for those times I forget), the bedding impeccably done up each day, and the room has an airy clean feel when I walk in each day. I have discovered that if I want to leave a tip, I must leave an explicit note that the money is left there for them, otherwise it will be left in exactly the same spot as when I deposited it on the counter. I just have a strong feeling that the housekeepers are very trustworthy. Thank you all for being such great service profesionals!
I was traveling for business and needed internet. But this BW was lacking in inter, front receptionist didn't know the location of router/modem so nothing was done. Instead of sleeping, I had to get up early to travel to my destination and finish up my work. 10 miles away from I84 remote from any city, you're lacking cell signal. If you dont mind lack of internet and cell signal this is the place for you at $140 befor tax.
This property is one of the best Best Westerns I’ve experienced. Everyone seemed to go above and beyond to be sure guests had a great stay! They offer a 10% discount at Denny’s which is just across the parking lot as well as free drink coupons so Mom and I each enjoyed a couple glasses of wine with dinner. However, beds could use mattress toppers to help mattresses be more comfortable.