About Best Western Cottage Grove Inn
Reviews & Ratings
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Comfortable Stay
We hadn't stayed here in a while. It is a convenient stop off I-5 for those of us with dogs. We were able to easily book a room, and checkin was a breeze. Our room was comfortable (as always), and it was actually very quiet. I guess there were not a lot of people traveling right before New Years. Our dog has been here before, and she seemed very comfortable as well. Decent breakfast in the morning, with a few options. All in all a good stay.
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Some good points, some not so good.
They had interior hallways. The room had one king bed, a sofa, 3 drawer dresser and desk/chair. There were two nightstands with lots of plugs by the bed. The hook on the bathroom door was placed too high to reach, the bed was super high and very firm making it uncomfortable. It was like sleeping on the floor. Breakfast was good. They had pancakes, scrambled eggs, bacon, potatoes, biscuits/gravy, yogurt, muffins, oranges, cereal as well as juices, instant oatmeal and cocoa packets.
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Excellent experience. I will return!
I stayed there alone for 3 nights for a business trip. As a single female, I felt safe. The room was very clean, comfortable and quiet. There were key access locks on all of the outside doors and 24/7 staff at the desk. All of the staff I interacted with were very, very pleasant. Housekeeping did a wonderful job. They made up the room every day without me having to ask which seems like a rarity anymore. I only had the chance to try breakfast once, but it was very good and there seemed to be a lot of it! I loved having a little fridge and microwave in the room. Since it was a business trip, maybe I should have been more worried about having an iron in the room, but...mmm no I was much happier about the fridge/microwave.
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18 day road trip in Oregon
We stayed here for one night en route to Portland airport. Excellent room with everything as it should be. Proper glasses and mugs in the room. Not paper! Pool and jacuzzi both working. Excellent breakfast in a dedicated room Staff throughout very friendly and helpful. Had a good meal with excellent local beers at the Vintage Bar and Grill just across the road with great service. Would recommend this hotel without hesitation
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Lots of Ways to Improve
When you go to a hotel you hope that things function in the room and are clean. This was disappointing because we found two different places on the carpet where there was gum from the previous guest. When I went to take a shower the controls on the shower or loose and looked like they were ready to fall off. That should never happen at any hotel. On the flip side, the breakfast was surprisingly good and we felt like we walked away full and content. Jessie in the breakfast area kept the food hot and coming and it appears like good care was taken there. I can't say the same thing for the cleanliness in the room itself.