TripAdvisor Traveler Rating based on
225 reviews
Located just minutes from Bend’s vibrant downtown and directly across the street from the Riverhouse Convention Center, the Bend Inn and Suites has been locally owned and operated for 18 years. With a seasonal pool and spa and knowledgable staff, it is the perfect place to stay to visit like a local.
TripAdvisor
I recently hosted an event at the Riverhouse convention center and used the Red Lion for overflow lodging. I received very positive reviews from those who stayed there. I was very impressed with their staff’s professionalism as well as all the amenities you would expect. The staff were also very friendly and helpful - providing advice on local restaurants. The location is great, they offer a free breakfast, and the updated rooms are clean and comfortable. I will definitely use them again. Additionally, the hotel was very quiet during our stay, in fact the parking lot had several police cars parked as guests!
One reason it’s not the lowest rating is the food. Breakfast is decent. The door had a notable gap in the bottom and edge. Cold air, light, and noise from the busy roadway were not acceptable. There was one pretty disruptive patron at the hotel while we were there and staff seemed complacent.
This is our “go to” hotel when we visit family in Bend. We’ve stayed at others in each end of town but no longer do because the homeless are around them. But now the homeless have moved around Red lion. Do not park on the back side of the hotel. Homeless are living there. Bend is become known for the homeless even in the winter.
We ended up having to move rooms twice, not due to anything in the control of the staff, and Savannah at the front was so kind and patient with us and really went above and beyond so we could have a nice quiet anniversary weekend. We so appreciated her!
Nice cozy little room, close to shops and food. Free breakfast always helps, pool looked nice but didn’t have time to check it out. Wish there was a hot tub to go with the pool. I’ll stay again when I come back
