Ashland Hills Hotel & Suites

Ashland Hills Hotel & Suites is located just a short ride from downtown Ashland and in close proximity to the mountain lakes, trails and Bear Creek bike path. We offer newly renovated accommodations, an outdoor pool and jacuzzi, two tennis courts and a fitness room. Guest enjoy complimentary breakfast buffet, parking and WiFi.

Poor Service and poor policies.

I got locked in the elevator for half hour on my way to work, the hotel charged a daily fee for a crappy breakfast, and a daily fee for once a week room cleaning which I went the first two weeks of my 2 month stay without them cleaning a thing even though i called them every day about it. I had to go to a store buy my own toilet paper. They made me sign a 30 day minimum contract which other hotels with suites do not do. I had to practically beg them to honor the national government periderm lodging rate. The Luna cafe was way overpriced for a limited menu. My fridge /freezer stopped working, I contacted the front desk to get it fixed everyday for 4 days so my food went rotten and stunk the whole time and the room service did not clean out the fridge even though they cleaned the room at least two of the days. The hotel did not replace it so I checked out and found a Marriot about 10 minutes away. They refused to give me stash rewards points for my stay. The whole point of signing up as a rewords member is to get points for nights stayed. I will never stay there unless I absolutely have to. The only thing that was good was the pool and tennis courts.

Great hotel in Ashland

We spent a wonderful weekend in Ashland and stayed at the Ashland Hills Hotel and Suites. We stayed in a Premium King room with a balcony that overlooked the pool. The room was large, had a refrigerator & coffee maker. Very comfortable bed. Breakfast was included and served on the mezzanine level. Very nice breakfast buffet with hot egg sandwiches, waffles, cereal, yogurt, bagels, coffee, teas and juices. The fitness center was small but well equipped with elliptical, treadmill and weights. The property is located off of Hwy 5 and has beautiful views of the hills. Slept well very quiet room facing the pool.

Good reviews?

I rely on the reliability of trip advisor ratings and try my best to post honest reviews so that other travelers can also book with confidence. The reviews for The Ashland Hills hotel are outstanding but our experience was not quite. We had our 12 year old small dog with us and so we’re booked in one of their pet friendly rooms which was in the back of the property. It was a suite with a separate living area. Small kitchen and spacious. Plenty of parking out back and although we checked in close to midnight, the person at the front desk was pleasant and cordial. Our room and the hotel’s decor seem very dated. Carpets need a deep cleaning and the rooms could use a refresh.

Great property

We stayed here on our trip from Ontario Canada to San Francisco and back. Specifically, this was our stop between San Francisco and Portland. I booked it because it looked nice and had good reviews. Turned out that that was a good choice. Our King room was comfortable. We did have to go down a few stairs with our luggage and the TV was difficult to use. Otherwise everything was great. We had dinner at the Luna restaurant. My wife had the steak salad bowl and I had the meatloaf. Both were excellent. We also liked the breakfast sandwiches the next morning as well.

Wonderful Suprise!

This is a gem of a hotel! Super cute, retro and beautifully decorated! I had a superior king, which was HUGE! Lots of space, sitting area. Every room has a balcony. The restaurant on site is awesome. I had one of the best BLT's ever. Service with a smile. I will defiantly return. This is like a mini resort, great pool, spa and the breakfast in the AM was a great addition. Well Dene!