Valley River Inn is a unique resort-style Eugene Oregon hotel and conference center, located along the quiet banks of the Willamette River. Experience the comfortable retreat that has set the standard for Eugene hotels since 1973. Convenient to downtown and the University of Oregon, Valley River Inn boasts well appointed accommodations, family friendly features, and a picturesque setting.
About Valley River Inn
Reviews & Ratings
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Beautiful, Elegant, Modern - and right on the river. Great & friendly staff and service.
Newly updated - keeping its retro charm but adding a sleek urban vibe. Staff go out of their way to help. Love this place!
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Great Dog Friendly hotel
Hands down the best dog-friendly hotel I've ever stayed at. The river walk right nearby was perfect for morning dog walks, and the location couldn't be better — a mall, shops, and restaurants all within easy walking distance.
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Awesome Inn - Wonderful Team
Spent 3 days at an annual Leadership Summit at this amazing Inn. A great experience. All the team members were authentically happy to serve our group. We put Jenni and her team through the paces and they never missed a beat. Highly recommend! Thank you Jenni and team!
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Can't wait to stay again!
Stayed at the Valley River Inn in Eugene and really enjoyed it. The staff was super friendly and welcoming, which always makes a difference. Great location, comfortable stay, and overall just an easy, enjoyable experience. Would definitely stay again.
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Bad Service
Absolutely terrible experience. We arrived around 2 AM after driving for 5 hours, exhausted and just hoping to finally check in and rest. Instead, the receptionist, Josh, left us waiting at the front desk for over 10 minutes while he was sitting in the bathroom watching reels on his phone. No apology, no urgency, no professionalism whatsoever. When I politely asked if they could match the Expedia price I had literally seen just an hour or two earlier while driving there, he immediately refused and basically said he couldn’t help with anything. Most hotels at least try to accommodate guests or offer some kind of solution — especially in the middle of the night after a long drive. Josh showed absolutely zero customer service skills and acted like we were inconveniencing him just by being there. What made it even worse is that we ended up not being able to check in at all and were essentially forced to leave and find another place to stay in the middle of the night. Completely unacceptable. The owners seriously need to pay attention to the staff representing this property. It’s such a beautiful place, but the customer service is beyond awful and completely ruins the experience. If I could give 0 stars, I absolutely would.