The Monarch Hotel & Conference Center is an independently owned and operated full service hotel. Early on it was decided the growing Clackamas/Sunnyside area was in need of a full service hotel, to cater to the needs of the corporate traveler, convention and meeting markets. In 1985 the Monarch opened its doors. With the mission statement “To provide the hospitality that brings the guest back”. The Monarch has played host to the same groups many times over the years.
About Monarch Hotel
Reviews & Ratings
Read TripAdvisor Reviews
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October 4, 2025Seaside32316452782Clackamas Hilton Garden Inn
Upon arrival, I was met by Fernando Soto with what I call probably the worst Customer Service I have ever had at a Hilton property as a Diamond Member or for any case any member should be greeted with warmth and Customer Service for your loyalty or for you patronizing the facility. After taking my information, writing it down, went to an adjacent room asking me for my credit card information as if there isn’t enough stealing theft or cyber crimes going on. I didn’t oblige that I was given a room and when taking my family to the room, it was already a disaster The room was used towels everywhere I had to go back down to not even an apology and still did not get an acknowledgment of a Member to let them him get things straight! The other desk guy seen the frustration and stepped in and finish out, finding me a room I asked Fernando a few questions if acting in treating customers the way he was normal for him. The Hilton Garden Inn normal like this ? Luckily, I have everything on tape. It was recording the whole time. As a loyal customer, there are things that are expected at Hilton ! When we had questions how things work for breakfast and checkout and was told after I would get a call back after an hour I just went down to check SMH The Hilton in Clackamas is under construction. Please stay away from this place if you are looking to get rest and any of your member rights that deserve and earn over time ! @hilton @wiiliam So @hiltongardeninn
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October 2, 2025bluefireflyBasic Hotel - located centrally in clackamas, OR
I was here for a conference in early September for a few days when the hotel was still under the Monarch Hotel and Conference name and under renovations before it became a Hilton Garden Inn in mid-September (after I had left). Location: The hotel is located right off I-205, so it's easy to get to, assuming you have a car. Downtown Portland is about a 20 minute drive away. There is no airport shuttle so be prepared for a pricey uber ride if you need to get to the hotel. (PDX airport is about 13 miles away.). You basically need a car to get around this area; there is a mall (Clackamas Town Centre) a 5 minute drive away and other chain restaurants/fast food in the area that are within walking distance: Red Robins, Old Spaghetti Factory, Chik-fil-a, Starbucks, Pizza Hut, Chipolte etc. There's also a CVS and Target close by. Not the most scenic, but convenient. Safety: I felt safe in the area. Uncovered parking lot had bright lights at night. Keycard required to swipe into the building and rooms which were outside of the main building - you enter the lobby, get the key and then have to go outside and around to the side of the building to get to the rooms. (Parking was $10 per day, which seemed a bit excessive considering this isn't even downtown.). However, I would say that the front desk area looked like it backed into part of the restaurant area... this could be because this was under renovations, but that meant no one was at the "front desk" 24 hours a day like you would find at a higher end hotel. There were gaps where no one was at the desk (more like a speaker stand) or it was one person trying to check several people in/out. Perhaps the staff were shortstaffed. Amenities: the hotel is on the older side but was undergoing renovations as mentioned earlier. There was an outdoor swimming pool, and a large conference room in the lower level where our meetings were held. There was an onsite restaurant as well (expensive and average). The room we had was on the second floor of a 3 storey building, however, the elevator was extremely slow. (The staircase had a warning because construction workers were going in and out so we didn't take the stairs.). 2 queen beds, clean updated bathroom (bright lights and large shower stall - shampoo, conditioner provided in the refillable bottles in the shower wall, but no shower cap was provided). Standard hairdryer, coffee machine and (empty) mini-fridge provided. The microwave however looked like it had been picked up at an auction - all the buttons were labeled in French. The telephone on the desk wasn't hooked up properly so there was no dial tone. Calls to the front desk on our cellphones were unanswered. That was disappointing and unexpected given we could not easily run down to the lobby for quick questions. It was somewhat noisy during the day, unavoidable given the renovations. The cleaning agents used though were on a whole other level. As soon as we walked into the building where the rooms were, we were overwhelmed with a very strong cleaning agent/detergent. The hotel itself is fine and I do look forward to seeing the upgrades once the whole hotel is completed. The upgraded parts (e.g. our room) were quite modern so hopefully that will reflect through the rest of the hotel.
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September 30, 2025Ashley SAmazing Hotel
Great hotel with awesome staff! The room felt clean and new. As someone who is allergic to animals, it was really nice to be in a hotel where I felt like I could breathe and relax. The hotel staff were very helpful and friendly.
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September 22, 2025TraciJoi2024
Pretty Good.
There for a conference. Good for large group gatherings. Looks like being updated. Some of the entry point you had to go around to get to places because of the remodel. On second floor and people above were very loud walking.
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September 14, 2025Relax51236771444
Some challenges, but overall it was a good experience.
Hotel is under renovation, power went in the middle of the function, staff did a great job handling us in the dark, all was good. Power outage was not the hotels fault of course. Looking forward to seeing how the place shapes up after the renovations.