TripAdvisor
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Did not get room i requested and reserved
i requested mobility assessable room and got a regular dusty room on 3rd floor. Staff was ok but not approachable. #rd floor was dusty and smelled like burnt hair. Dust in room was visible around furniture and windows. Pool area was full of dirt towels all over and basket was over flowing
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Horrible Stay
I would not recommend staying here. broken windows, broken AC units, dog poop everywhere, sketchy guests, sub par breakfast. We had a horrible encounter with another guest masturbating with the windows open to the parking lot for everyone to see. He made eye contact with my friend and did not stop when she saw him while trying to take the dogs out. Children and other guests could have been victim of this disgusting behavior and hotel management did nothing.
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Adrian wedding
Overpriced room, in my experience should have cost $75 less. The headboards were greasy, should have been cleaned, kind of gross. The shower was extremely slippery with no mat or texture. Overall an over-priced room that was also not clean.
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Hidden fees
Very disappointed. Told them over and over again when calling that I had one adult and 3 teens with me. After checking in, I realized they charged me for 2 adults. Then they said that they charge an extra $50 deposit. I said that I had no idea of this. They said that it was on their website. There is NOTHING on their website that says this. Yes you get the $50 back, but that could be somebody’s gas money for the week. Very unprofessional. They don’t charge for pets, but charge a $50 deposit? Again, nothing on the website states this. I won’t be back.
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Average spot
In an industrial area compared to other options in the city. The bed was decently comfortable but not the best. Appreciate that it was pet friendly. No one available to help with moving luggage to the room which was unfortunate. No options for food.