Located in Portland’s Central Eastside, Hotel Grand Stark celebrates the history, independent spirit and eclectic nature of Portland and the Pacific Northwest. The 57-room historic property features a welcoming lobby (with a separate study hall), delicous food and libations (from onsite restaurant Grand Stark Deli and bar, Bar Chamberlain) and more.
About Hotel Grand Stark
Reviews & Ratings
Read TripAdvisor Reviews
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Wasn’t as expected :(
I stayed in this hotel for 3 nights, the hotel basically is good clean. I made the reservation by phone and they charged me $29.99 to book the room. When l arrived in the hotel, they said you don’t have any balance, what shocked me l was charged, when l asked to connect me with reservation team they said we don’t have a reservation team !!!! Ooh So who booked the room for me ?? The service is not impressive, is not even enough. I asked for housekeeping to make my bed at around 11h and they said it’s too late. That was wired, also in the room there’s a fridge but it’s for them, it’s not for the guest so if you have food or drinks, it will end up in throwing them because no space in the fridge. Putting things in a guest fridge it’s inconvenience, not all the guests like what you offer. What would be convenient is leaving the fridge empty for the guests and get a vending machine this is what the Hotels do. Also no early check in. You have to pay even though it’s 30 minutes or 40 early. The bathroom door can’t be locked, is broken:(
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Terrible stay at the Grand Stark.
Our hotel room was next to a bar. Loud patrons on the sidewalk outside our second floor window all night. We had a smoke free room, wouldn't know that as the old windows in it allowed the noise and smoke inside. Absolutely zero customer service from hotel to resolve issue. They shouldn't even use this room as a guest room.
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So many reasons not to stay here...
There are so many reasons not to stay here, but let's start with the hotel's greeting. I got there less than an hour before check-in. Although the room was ready, the woman at the front desk insisted that an early check-in is $50/hour. Yep! She insisted. So I waited 50 minutes in the lobby with her watching me the whole time until exactly 2:58pm when she finally said that I could check in. I emailed the General Manager about this policy, and he admitted, "These fees come from either the brand or upper level management and are rarely, if ever, imposed by the property manager." --Note that he said, rarely imposed. He went on to say, "It is often a challenge to address some of the “grey” areas with members of our staff, especially when they might be somewhat inexperienced." Clearly, they hire "somewhat inexperienced" staff and don't train them well. So what about the room? On the surface, they've redone a really old building to look rustic and modern, but that comes with some compromises... .like old wood floors with nail heads sticking out, skinning my wife's bare foot. Then there's the bathroom that has a shower and a toilet but NO SINK!! So, you do your business, flush, then you have to open the bathroom door and walk around to the kitchen area to wash your hands? How unsanitary! Also, the hotel staff didn't bother to check whether the shampoo, conditioner, and body wash were filled. At least in my room, they weren't. As you'll see from the photos, they don't either wash or replace their linens. Stains are everywhere. Bottom line, this is NOT a four star hotel, and it's barely two. I'm giving it one star because the front desk person was so rude, insisting on the $50/hour early check in fee when the room was ready. I'd understand if I'd come in at 10am and insisted on checking in, but just making wait to get an extra $50 out of me? Clearly, they care more about money than hospitality.
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Hotel Grand Stark was awesome!
Came to visit my daughter - she recommended it after I did my search. It's location to restaurants and other things was awesome. Not too far from downtown when we decided to go there. Staff was amazing, felt very safe and secure in the hotel. Weekends are fun - always activities going on along the same street. Great bookstores a block away. Highly recommend anyone considering a stay in Portland.
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Great value, beautifully modernized hotel
Very comfortable bed with high-end linens. I had requested a quiet room and was pleased to be given one that faced an inner courtyard and was insulated from traffic noise from busy street out front. Grand Ave. itself is not fun for walking--too much traffic, too many unhoused people--but the neighborhood just a couple blocks away up Strand are enjoyable with many little cafes and cozy bars. The restaurant at the hotel was excellent. The hotel has been beautifully restored and modernized, everything clean and shiny, yet with character. Nice lobby for hanging out. Friendly helpful staff.