- Pet Friendly
- Complimentary Breakfast
- Spa / Hot Tub
- Family Friendly
- Handicap Accessible
- Internet Access
- Air Conditioning
stay away bad managment
Our family (hubbie, 1 year old and 2 year old) got here and requested a ground floor room b/c I am very pregnant. Non where available and we were told that it would be on the second floor but they have elevators that don't work. The reviews for this place where really bad but I decided to give the manager Cindy the benefit of the doubt because there are those that no matter what you do they are never happy. BIG mistake. With in an hour after check in (5:30pm) our kids are running around a bit in the room before it got to late when my phone rings. I answer it and it is some woman hollering and fussing at me without letting me say anything even though I was trying then to apologize . she kept talking louder and louder than me and being very ugly. I just hung up. 8:30 after working very hard to ensure my children were sequestered on the bed from the initial call. my one year old escapes while I was using the restroom. and runs across the floor one time. The phone immediately ringss. It is Cindy the manager and she never gets any sleep and she lives below us and they hadn't been informed of two kids being with us if they had they would have put us in a double room. (Kids 10 and under are free and ours are two and under they sleep in a king sized bed with us. they wont sleep anywhere else.) she spends the whole time on the phone whining and complaining about how she never gets any sleep up here and unless we want to check out right then keep those kids from running around. As much as it pains me to say this she made me cry then and it is making me tear up. I wanted to tell here that she has no idea about no sleep. I am a full time college student with a 2 yr old a 1 year old no help (other than my husband herewhich ain't much) and I am due really anytime now. we are trying to find an apartment and that is being very difficult. we have no connections and no family on the west coast. but I told here that I would keep them on the bed or tied up thrown in the closet while crying. she says thank you and hangs up. so now I am spending my entire night when I need to be focused on my algebra final coming up fussing constantly and two babies who d not understand why they cannot get down worried my 1-year-old is going to fall off the bed and break her neck on the hard laminate floor. But I sure hope that Ms Cindy the manager of this fine establishment has a restorative and restful night's sleep. She sure deserves it. she sure works hard with the running of this dump. DO NOT STAY HERE. yea it sure sounds like an affordable decent place to spend a night. It is not. the whole place feels yucky. GOOBS of transient people on the road by the property where I saw at least 4 drug deals going down in a span of 30 minutes. staff are rude and unaccommodating and treat customers as if they should feel privileged that they were allowed to stay here. they refused to let us check in early (by 30 minutes) even though my hubby told them he had work at 3:15p.
room had everything I needed, air conditioning was working. bathroom was stocked up with towels and other amenities. the front desk lady was thorough and explained everything pretty well. there rooms had enough outlets to charge all of my electronics.
Not Safe and Not Clean read the reviews here
I stayed here, I should of paid the $25 more and stayed at the other Choice Hotel brand like Confort Inn or Quality Inn near by. The floor was dirty, the couch was very dirty. Bed was clean, I double checked. Shower had what looked like Public hair or maybe a lady shaved her legs in there Bathroom smell of Smoke which worried as there is a $150 cleaning fee for smoking in the room. Main Room where bed was smelled great. I should of complained as I RISKED the $100 Mandatory Deposit charge charged and clear to my Visa card. Luckly I got that bad the next day after the maids cleaned it. The phone was also damaged I could of been charged for that on the deposit also. Look out the window at night, strange stuff going on all night long, Not sure if drug deals did not see that but did see once girl walking into a room by her self and guy meeting here at the door and pausing so maybe a working girl, but not sure. Policy stated is no visitors after 9pm with out ID, but that is not enforced. For a little more I should of stayed at other Choice brand hotels but since I was there only for 6 hours for a 5am flight I went the cheap way, big mistake. Good news is Bed was super clean which I was there just to sleep. I also showered, it was OK once I removed the hair (there were 3 pieces of black hair, leg or pubic sized). TV worked good, that was a plus. Just does not seem like Hotel was worth the $100 to $120 weekend rate BUT It was for sure SOLD out so must be worth it for the area. I would think it should be worth $69 a night based on quality. Please read all the reviews here and decide for your self. Remember the charge your Credit card the day before your stay AND at check in Charge it for an other $100 for a deposit, the other Choice branded hotels do not do this.
Stay away from this place
One star is too much for this "hotel", the rooms reek of cigarette smoke even though it's supposed to be "smoking-free", if you have any allergies or breathing conditions you will get sick for sure, it's unclean, the area is unsafe, and they will refuse to give you a refund if it's less than 24h, even if you walk-in without reservation (ridiculous). Cindy, the hotel manager, is rude, unpleasant and impolite, she needs to work on her customer service and communications skills. I reported this hotel and her rude manager to Better Business Bureau and the Choice Hotels head office. Do yourself a favour and do NOT stay here, do not waste your money and time.
Stay away, room was dirty, they are fraudulent with credit cards
Very rude at check in and then after I checked out thru charged my card $275 they say for a broken TV - I didn’t even watch the TV, am a quiet and cautious traveler. Will read reviews next time I book