Canopy Portland | Pearl District

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• 

  September 27, 2025

  Claire C

  Friendly, clean and convenient location.

  Always enjoy my stay with Canopy. Love that it is pet friendly and always clean. Super convenient Pearl district location. Front desk team of Wesley and Jess super friendly also!

• 

  August 23, 2025

  Piper F

  Great location - but…

  Check-in was smooth. We liked the public areas. Staff overall pleasant. Room was in need of help. Paint needed. Our particular room had after market black out blinds for airline guests - but they were pretty well shredded and barely went up and down. Bathroom was well appointed. Ice machine was not working on our floor. We asked to have the room cleaned - they didn’t vacuum but otherwise it was ok. Parking pretty spendy @ $55/day. Maybe that’s average in PDX. Breakfast was really good and appreciated being able to have a cappuccino. I gave it 3 stars because of the quality of the room.

• 

  August 10, 2025

  Tom H

  Exceptional

  We stayed here August 2025. The hotel is beautiful, our room was fantastic, and the staff is 10 out 10! Especially Wesley - a real stand-up guy - he is super nice and helpful. Can't recommend this place highly enough.

• 

  July 18, 2025

  aguges

  Inconsistent

  We chose this hotel as loyal Honors members, and after having a really great experience at a Canopy by Hilton in another city. Unfortunately, this hotel did not live up to the quality I’m used to at Hilton hotels and would recommend exploring other options in this area. Check-in: We arrived on a Saturday and weren’t given access to our rooms until an hour after check-in due to cleaning, “quality inspection", and further fixes after not meeting inspection standards. By the line at the front desk and others waiting in the lobby, it’s clear we weren’t the only ones. Later in the same evening we discovered empty body soap when showering, and lights that didn’t turn on. Rooms: The rooms are relatively nice and have modern decor. The bed was comfortable and had good pillows (not always a given). The floors are cement with a rather dirty area rug under the bed which brings the quality down a bit. One of our rooms stayed cool while the other was damp and humid. On the two days we removed our sleep signs to receive room service – one day no one came, and on the other only the bathroom was cleaned (but not the beds) so we had to request a return visit. I was told room service normally occurs between 4 and 5pm — an inconvenient time for guests in my opinion. Valet: Despite the high daily cost, we chose to use the valet during our stay for the sake of convenience. The system works well overall, but you’re at the mercy of their availability during busy times. Sometimes the 10 minute lead-time was enough and a couple times it took 40 minutes from time of request to getting the car. I noticed a parking lot across the street for much less, which seems like a better option in hindsight. This hotel has a lot of potential, but unfortunately fell short in some way on a daily basis. It appears they lack the staff to maintain quality and handle daily turnover. On the upside, it’s worth noting that everyone we interacted with – from the front desk to the bartender and valet – were very friendly and personable.

• 

  July 13, 2025

  Johann K

  Avoid

  Very Poor service, No roomcleaning during the day even after several reminders to front desk. Only 2 towels for 4 persons. Bed sheets dirty and burnmarked. No working AC in the fitness room during a super hot summer day. Overall a very poor experience given that the Hotel is supposed to be in the upper scale. Avoid, must be vetter options out there.