The Hotel Salem in Salem, Oregon offers 87 spacious, comfortable and inviting suite accommodations. Each sleeping room offers amenities with both the corporate guest and the leisure guest in mind. The staff is here to make your stay seamless. Ready to navigate you around Salem, they are experts at getting you around both Corban University and Willamette University. Headed to a game, or to a local winery? Please ask for directions to wherever your destination may be. While at the hotel, take time to relax beside our indoor pool and spa. And remember, each morning the hotel features a delicious, hot breakfast buffet.
About The Hotel Salem
Reviews & Ratings
Read TripAdvisor Reviews
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Warm welcome and a comfy room
The hotel was on a busy street, but once you entered, that all went away. We were warmly welcomed, the room was clean and comfortable. Great variety at breakfast and yummy cookies in the evening. Thank you for having GOOD coffee in the room! A small gym but definitely was able to utilize it. We would definitely return if we are in Salem again.
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Okay in a Pinch
Hotel is dated but clean. When we arrived to our room it was 75 degrees. Had to pop circuit in wall unit to operate AC. Were we ever sorry! A horrific smell emanated and we urgently called the desk to move rooms. We were told that was usual and to open the window to disperse. Mattress was broken down on sides. Otherwise good, including breakfast buffet.
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A few positives but mostly negatives
I received an email asking me to go to this website to give my feedback and the email included a link. Guestfolio.net When I clicked on the link, it opened this website, but said there are no surveys for me to take. If this is intentional, so customers cannot leave feedback this is very disturbing. So on top of a disappointing experience at the hotel I am now unable to provide my feedback. I called the phone number on guestfolio.net and they gave me the managers email address and name so that I could provide them with my feedback. Here is the experience I had. The bed was very comfortable and I slept well and the water in the shower and the sink was plenty warm. The hotel was conveniently located to my family members I was there visiting. All the people I interacted with at the counter were very friendly. The air conditioning in the room worked very well. Unfortunately these are the only positive reviews I can give. I have family that lives in the area and has lived there for 20 years. They informed me that the hotel was just recently remodeled. Based on my experience I’m assuming it was only remodeled on the outside but not the inside. there were at least two seams in the ceiling where the drywall mud looked like it was done By someone who had never done drywall mud before. Also, the caulking in the bathroom looked like it was also done by someone who has never done caulking before, there were spots where it was extremely thick and spots where it was almost nonexistent. There were also two spots I noticed inside the bathtub where it looks like there were holes in the bathtub that were just quickly covered over with caulking and not correctly repaired. The toilet paper holders, there were two, overlapped each other and look like they were just slapped onto the wall quickly and without any care to make them look professionally installed. there was a spider in the bathroom and it was very much alive. This is very surprising and disturbing that a hotel would have spiders in the rooms. The bathroom door would close all the way, but the latch bolt and strike plate would not line up to allow the door to be locked. In the shower, there were two dispensers mounted to the tile, one is for shampoo and the other is for soap. When I checked in the soap dispenser was empty and nobody filled it the entire time I was there. The fridge would be cold enough to preserve the food, but when I turned it all the way cold, it was not very cold even after a number of hours. The TV was on a table that was positioned to the far left of the bed so when you’re laying on the bed, trying to watch TV, you have to turn in a very awkward position to see the TV. All the furniture, drapes, wallpaper, carpet, TV remote control, telephones, and lamps, were designed and colored in a way that I felt like I stepped back into the 1970s. Nothing in that room felt modern except for the TV itself and maybe the mattress on the bed. The headboard for the bed was just a square piece of wood mounted to the wall, but I’ll give them credit for putting a nice stain on it. The bedframe was just a very basic metal frame. The microwave was on a shelf that was so low that I had to get down on my knees to be able to see the buttons on the front and the screen. There was plenty of countertop room that the microwave could’ve been set on top of the counter and been in a much better position for people to be able to see without having to bend over or kneel down. When I first checked in the whole front smelled like a skunk and was very hot and humid. For the rest of the days it was cooler, but not as cool as it should have been, and there was no skunk smell. The prices were higher than a lot, if not all of the other hotels in the area, and based on my reviews, I would suspect and feel confident saying that all the other hotels are probably in better shape in terms of the room themselves. I’ve included pictures that support what I have said here in this review. The only reason I gave it two stars is because the bed was comfortable and the water was plenty warm to shower and do what I needed to. Don’t let the picture of the foyer on TripAdvisor fool you the rest of the hotel from what I saw was nowhere near as nice as the foyer picture makes it look. They do have an elevator to get to the upper stories of the four story building, but most of the time I used it it took a long time to get to the fourth floor when I was trying to get down to the lobby and vice versa. All of this is very surprising for a hotel that was supposedly just remodeled. I am sorry to say that I would not likely stay there again, even if I had to drive further to visit my family.
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Comfortable Stay
We checked in a little late, but the guys in the front were very kind and helpful. We spent one night, and were off to Silver Falls in the morning. The room was spacious, clean and comfy. The breakfast in the morning was the perfect way to get the day started. I would stay here again if in the area.
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A good option in Salem
Very clean in all areas. Staff was efficient and polite. There were a LOT of people with dogs (I was not one of them), but I didn't smell pet odors anywhere and didn't hear them. The breakfast was good: protein-- eggs (scrambled and boiled), sausage, yogurt. Carbs/grains- waffle station, different breads for toast, pastries, oatmeal (not instant-- hooray), biscuits and gravy. Juices, coffee. 1-2 pieces of whole fruit (could've used more fruit options). Bed was comfy. Great water pressure in the shower. Location is good for access to local businesses, restaurants, etc. I think it was a great value and I would stay here again.