Sleep Inn & Suites of Roseburg is conveniently located off Interstate 5 near Wildlife Safari, a 600-acre drive-through zoo with animals from around the world. The hotel is also conveniently located near a number of well-known medical facilities, including Mercy Medical Center, Community Cancer Center and the Roseburg VA Medical Center. Roseburg Municipal Airport is also a short drive away as is the Douglas County Museum.
About Sleep Inn & Suites of Roseburg
Reviews & Ratings
Read TripAdvisor Reviews
-
Charged more on credit card than quoted
I needed rest after driving over 1,000 miles in 2 days. I called the number listed for the hotel about vacancies. I was given the total price including all taxes and fees of $146.99. Before I disconnected my call with the man I was booking the room with, my credit card notified me that they were charging $189.32. The man said it was a deposit for incidentals. When I received the invoice at checkout, I discussed the charges with the clerk before. She informed me there was nothing she could do. I attempted to dispute with my credit company before I left, only to be told to wait until it showed up on my credit card bill. I just received my credit card bill, and the amount charged was $189.32. no reimbursement for the so called incidentals/deposit fees. I continue to try to recoup the $42.33 that was overcharged.
-
By far THE BEST Hotel experience we've ever had.
We live out of state getting married in Oregon. I called a few hotels looking for block of rooms to accommodate bridal party and guest NO ONE was more helpful or as nice as Crystal. Crystal was very patient and friendly with me through out the entire experience even helping me with last minute wedding emergencies. EVERY employee here was extremely friendly and helpful. The beds were very comfortable, rooms nice and good breakfast. We travel a lot to many states and this was by far the most welcoming place we've ever stayed. Everyone at the hotel made this such a great experience! I definitely recommend staying here.
-
Can't say enough good things!
I cannot say enough about how great this place was! So super friendly and accommodating! They allowed my bird to stay with me and they were super nice about it! If you have a pet do NOT choose a la quinta, choose sleep in! Trust me! I had one of la quintas employees in bend throw my debit card on the ground and told me to fetch after a dispute about my bird. After that experience I learned to appreciate establishments that truly care about customer service and satisfaction. This is definitely one of those places! They even gave me condiments and plastic forks for my hike! I highly recommend!!!!!
-
Peaceful nights sleep
We have stayed at this hotel multiple times. It has always been a peaceful stay. The breakfast room is a bit small but being able to make a waffle for breakfast makes up for it 😉 The pool is nice but every time we have stayed the hot tub jets have not worked.
-
Old, dirty hotel. Stay away…
Worst hotel experience of my life, and I travel a lot. We checked in around 7:30 pm. Room was filthy, dusty, carpet very stained, pine needles and other stuff all over it. Hallway carpet was also stained on both floors we were on. We found a pill on the floor by the sink. Also, no smoke detector in the room, but there was a hole in the ceiling where it would go. Went to the front desk, told the guy working all of the above we wanted a refund. He said we couldn’t get a refund because we didn’t cancel by 3 pm per their policy. He offered to change rooms for us, and let me view the new room. While it was obviously old, it was clean. Carpet looked slightly better. The next day we checked out. Tina was working the front desk, and I again explained what we found in the first room. She got ahold of the manager immediately and facilitated a refund for us. Tina gets a 10, she was amazing. If I could give this hotel a zero, I would.