Redmond’s newest and only full service hotel. On site meeting space that can accommodate upto 250 people based upon setup. Hotel features a deluxe continental breakfast. Indoor heated pool, hot tub, and exercise room. We are conveniently located near historic downtown Redmond.
About Sleep Inn & Suites
Reviews & Ratings
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Missing Items
We left a few items in our room, called a few hours after leaving, and were told no items were found in our room. When we asked to talk to a manager, we were told he was on “vacation.” We could have easily been able to come back and pick up the items if protocol had been followed.
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Overpriced and underdelivered
On the surface this hotel has everything you need, big beds that seem new, t.v.s that still get cable, a complimentary breakfast, but in fact, we had enough issues that I cannot recommend staying in this overpriced hotel. The main issue for us was the lack of housekeeping. The policy is to clean every third day unless requested. So, I requested additional housekeeping and was told that it was impossible because the hotel was full. The result was a pile of towels on our bathroom floor (because they will give you additional towels), overflowing garbage, and an impossible to smooth rumpled bed. It doesn't feel very restful or serene. When I told the manager of my concerns at checkout (the first time we saw him over the holiday weekend), his response was "that shouldn't have happened". But it did! Other issues for us were horrible pillows, a too hard bed, and very thin walls. With the exception of the person who checked us in and the apologetic manager, the rest of the staff was downright surly. Redmond doesn't have a lot of choices, especially on the north side of town, and the prices here are quite high. When I pay such a premium price, I expect to get the service and comfort I am paying for. That did not happen.
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Okay
It was fine. Nice high ceilings in the room but parking was tricky hauling a camper and dog cost an extra $25 for one night. Of course, it’s hard to find that info when you book online. At least the rooms were set back from the busy road so helped reduce road noise.
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Had to leave hotel because they didn’t have towels so I can take a shower after a long day at work
This place is trash will never stay here AGAIN!!! Iv never been to a hotel that said they couldn’t provide extra towels because housekeeping wasn’t in… I get off work an can’t take a shower at the hotel im at horrible hotel
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Great hotel for earlybirds
Very clean and quiet. Bed was comfortable and the staff was pleasant. I especially liked that a full breakfast was available by 5:00am on a Friday morning. That was a nice surprise which allowed me to hit the road early.