Locally owned and operated, our philosophy has always been to provide you with all the comforts of home with superior service whether you are staying for one night or more. At Rogue Regency Inn, you will find a selection of services and amenities not offered by our competition, including two-room suites with hot tubs and fireplaces, terry cloth bathrobes and feather pillows in all guest rooms, a licensed massage therapist and an on-site beauty salon, free airport shuttle. These extra touches illustrate our desire to grow with our guests’ needs and wants in a first-class hotel. If you’re looking for hotels in Medford, Oregon, Rogue Regency Inn & Suites is the perfect place to stay and play.
About Rogue Regency Inn and Suites
Reviews & Ratings
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Not the same quality it used to be.
1st thing I noticed is when my dog dribbled some water on the faux hardwood floor and I cleaned it up with a Kleenex, the Kleenex came back a very dark grey color. 2nd thing I noticed was there was no hot water, the hot tap topped out at Luke warm in the kitchenette as well as the vanity and the bathroom. Third thing was the desk chair...seat set at about 2 feet off the ground and stuck there. Then we tried to call for room service and nobody answered the phone so my husband went down to the restaurant and placed an order. They said it would be to our room about 15 minutes after he was done paying. He came back to our room and we waited an hour before he went back and discovered our food sitting there cold. They said they could reheat it in the microwave. I had ordered blue rare steak, that can't be reheated and remain blue rare, so he said he would just wait while they remade the meals I have stayed here several times in the last 10 years, and it has been slowly deteriorating. If my husband wasn't too tired to drive farther, we would be leaving right now, at 10 o'clock at night. I can't go to bed without a hot bath or at least a hot shower, and that isn't available here. I won't be coming back.
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CAUTION New Ownership / Management is terrible - do not recommend!
We've been loyal customers for DECADES - even before airline service in Klamath Falls was discontinued. We loyally used Rogue Regency because they were reliable, clean, comfortable, attentive, friendly and they offered park & fly for our frequent travel needs in & out of the Medford airport. NOTE: They have sold to Red Lion (?) and the new management is PITIFUL!!! Phone and online contact to make reservations SUCK sat on hold for 20 minutes only to be transferred to a booking service that charge an extra $30 fee to make reservations); check in desk is sorely understaffed; there was NO shuttle available to pick us up at the airport on our last trip (and the trip before, my husband had to wait 40 minutes for the to pick him up!). Our room was clean (but they ARE dated) and the Chadwicks Pub was OK - but there were enough SERIOUS negatives (despite giving them two extra chances in August and September) that we are now looking for a new hotel with park & fly in Medford for our trip next month. We very sadly NO LONGER RECOMMEND staying here!
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Nothing Special
The rooms were okay, they are a bit out-dated. It is a good location for restuarants and the mall. The staff was friendly.
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Depressing and run down
Stayed here about 4 years ago and it was okay. But this past week we booked an overnight stay. The first room smelled like mildew and the curtain was literally fraying and disintegrating in our hands. The beds were sinking. We requested another room which was only a skosh better....the curtains were intact. We went out for a couple of hours to do some shopping and decided not to stay the night and instead drive the 3 hours home. There is supposed to be a reno starting this year but they better get crackin' on it since it is so desperately needed. There's a lot of competition in Medford, look around is my recommendation.
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Needs Improvement
This property has been going downhill for quite some time. There used to be all-day restaurant service, working gambling machines, karaoke nights, better food, better service. The property was purchased by new management which has cut staff in all departments, reducing quality and speed of service. Long-time effective employees have left either from voluntary resignations or through targeting to create their own internal culture that doesn't reflect the diversity it once had in the community. It does have a good location near the highway, not far from the airport. The property has rooms with a (semi-active) spa and restaurant. That's the main draw. The rooms are outdated but apparently renovations are coming which may be part of the reason for running ghost crews. Bring this place back to what it was! There's so much potential.