McMenamins Old St. Francis School

Spend the night in a former classroom or nuns’ cottage at this renovated 1936 elementary school, located in downtown Bend. No worries about disrupting class here! Have a scotch and some spirited conversation at O’Kanes Pub, settle in the outdoor courtyard to enjoy a pint in the central Oregon sunshine, take in a movie in the theater, rest your bones in our soaking pool after a day spent on the links or the slopes.

Surprises everywhere!

What a fun experience! So many different areas to eat, drink and hang out. My friend and I got a drink and walked the property looking at all the secret rooms and buildings. I loved the different vibes each building/area had. All the outdoor fireplaces were great and really helped us to keep warm while enjoying the outdoor patio areas. After wandering and drinking our libation we decided to go into the restaurant to eat. We decided to sit at the bar so we could sit down immediately and not have to wait. I ordered the Cajun tots which came highly recommended. I wasn’t so sure why so many people raved about them. Well now I can tell you! They were scrumptious! They were cooked perfectly crispy and the Cajun seasoning was sooooo good! The tater part of the tot wasn’t chunky but a perfect consistency. It was also served with a wonderful peppercorn ranch. YUM! If you go don’t miss out on them. My friend ordered the burger with tots and he said the burger was cooked perfectly, was juicy and had great flavor. The size was substantial and he even took half for his lunch for the next day. I am so excited to plan on future visits to more of their properties.

Terrible Customer Service by Brian and Katlyn and Discrimination against Children. Not family friendly.

Brian who has worked here for about 20 years yelled at a family in the soaking pool with a special needs toddler. I was mortified as a guest witnessing it. She was about 2 years old with down-syndrome and was barely jumping from the edge into her Father's arms. I was mortified for them and they left the pool directly after. Our children (ages 14 and 15) were asked to leave the pool soon after even though the sign outside the door said they can be there without an adult. Later that evening, our teenagers as well as several adults attended a movie in the on-property theatre, and the kids lost the room key. Katlyn and Brian refused to let our kids back into the room and berated them about things that should have been adult discussions. They refused to talk to me when I approached them about what happened and what they said to my kids. They instead put their hands in my face and said "We are done. Children (teenagers) need to be with adults at all times while on property. Go back and enjoy your drink. " Between family and friends that were staying and dining there that night, over $1000 was spent to be treated horridly by staff-members. I have been to several McMenamin properties, and this was uncalled for to say the least. I hope that management does something to rectify as I see there are several reviews about this type of treatment calling out management, and Brian and Katelyn specifically. Uncool, Bend. I hope it's not okay with you to be a great establishment with terrible customer service. It will catch up to you.

Awful service from hotel manager

Kalen the manager of this hotel is the rudest employee I have ever interacted with at any establishment I’ve been to, McMenamins or not. My husband and I are huge fans of McMenamins and were even married at one, but after interacting with Kalen we will never be back to OSF and will reconsider future stays at McMenamins since they have chosen to hire someone who thinks it is ok to treat customers horribly.

For the Adventure

Very fun venue to explore - secret rooms, several bars live music and even a theatre - this place is a friendly adventure to be sure. We dropped in for dinner. The drinks were great. The food (fish and chips for one, sliders for the other) were not what we expected. We had enjoyed our Dinner at McMenamins in Eugene, but this food didn’t come close to that, weird.

McMenamins Old St. Francis School

Virtual reality is almost as good as being there.

Clean, Quaint, Historic Lodging

Surprises everywhere!

Terrible Customer Service by Brian and Katlyn and Discrimination against Children. Not family friendly.

Awful service from hotel manager

For the Adventure