Spend the night in a former classroom or nuns’ cottage at this renovated 1936 elementary school, located in downtown Bend. No worries about disrupting class here! Have a scotch and some spirited conversation at O’Kanes Pub, settle in the outdoor courtyard to enjoy a pint in the central Oregon sunshine, take in a movie in the theater, rest your bones in our soaking pool after a day spent on the links or the slopes.
- Air Conditioning
- Pet Friendly
- Spa / Hot Tub
- Family Friendly
- Restaurant / Lounge
- Handicap Accessible
- Internet Access
- Public Restroom
- Long-Term Vehicle Parking
- Visitor Info
Virtual reality is almost as good as being there.
Terrible Customer Service by Brian and Katlyn and Discrimination against Children. Not family friendly.
Brian who has worked here for about 20 years yelled at a family in the soaking pool with a special needs toddler. I was mortified as a guest witnessing it. She was about 2 years old with down-syndrome and was barely jumping from the edge into her Father's arms. I was mortified for them and they left the pool directly after. Our children (ages 14 and 15) were asked to leave the pool soon after even though the sign outside the door said they can be there without an adult. Later that evening, our teenagers as well as several adults attended a movie in the on-property theatre, and the kids lost the room key. Katlyn and Brian refused to let our kids back into the room and berated them about things that should have been adult discussions. They refused to talk to me when I approached them about what happened and what they said to my kids. They instead put their hands in my face and said "We are done. Children (teenagers) need to be with adults at all times while on property. Go back and enjoy your drink. " Between family and friends that were staying and dining there that night, over $1000 was spent to be treated horridly by staff-members. I have been to several McMenamin properties, and this was uncalled for to say the least. I hope that management does something to rectify as I see there are several reviews about this type of treatment calling out management, and Brian and Katelyn specifically. Uncool, Bend. I hope it's not okay with you to be a great establishment with terrible customer service. It will catch up to you.
Awful service from hotel manager
Kalen the manager of this hotel is the rudest employee I have ever interacted with at any establishment I’ve been to, McMenamins or not. My husband and I are huge fans of McMenamins and were even married at one, but after interacting with Kalen we will never be back to OSF and will reconsider future stays at McMenamins since they have chosen to hire someone who thinks it is ok to treat customers horribly.
For the Adventure
Very fun venue to explore - secret rooms, several bars live music and even a theatre - this place is a friendly adventure to be sure. We dropped in for dinner. The drinks were great. The food (fish and chips for one, sliders for the other) were not what we expected. We had enjoyed our Dinner at McMenamins in Eugene, but this food didn’t come close to that, weird.
The Good, the Bad and the Ugly
The Good: Clean, comfy and unique room. Quiet AC. Walking distance to old town. The Bad: $$$ for what it is, but maybe it's the location. No TV, fridge, gym, or breakfast. Pool is open to the public for paid admission. Our room faced the courtyard, and being summer, was loud until midnight. On site restaurant is a bit pricey for dinner. The Ugly: Cigar smell in the hall and some in the room, due to the cigar shop in the courtyard and multiple people smoking just outside.
Secret Broom Closet Bar & Great Air
If you are passing through Bend Oregon you must stay here. We made this site a destination this trip. From the secret rooms to the unique rooms the stay is comfortable and fun. The food and service were excellent. The people kind and willing to help. The place is both quiet and restful but offers fun evenings in the outside patios. You must take in a movie at the theater and soak in the Roman themed soaking pool.