Name: Best Western Wilsonville Inn & Suites
Location: Wilsonville, OR

About Best Western Wilsonville Inn & Suites

Close to Portland, this Wilsonville hotel is just 20 minutes south of the city and located near a fantastic Outlet Shopping Mall.

Whether you’re here for business with Colombia Helicopters or for the Spring Horse Classic, Wilsonville is a charming town packed with some of the best shopping in the region. From Fry’s Electronics to the many restaurant options, this Portland suburb has everything you need for a great trip. Recently renovated rooms provide you with the comfort and quiet you deserve.

Enjoy the indoor swimming pool, as well as numerous restaurants and nearby attractions. A free, full, hot buffet breakfast is waiting for guests every morning. With stacks of waffles, your favorite cereals and fruits, pastries, and yogurt, it’s easy to start off the morning right. Complete the meal with endless juices or 100% Arabica coffee.

Reviews & Ratings

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August 29, 2025

CaseyHea13

Manager is dishonest, rude and put her staff in an uncomfortable position by cancelling our reservation.

Poor Customer Service, Manager is dishonest. We had a terrible experience at the Best Western in Wilsonville. My son’s wedding was nearby, and reservations were made for the bride’s elderly grandmother and aunt. I called the day before to confirm and even added a night, with a new reservation number provided, due to the original reservation being under another family members name who was ill and could not attend. The reservation was changed to the aunt by the family member and given new contact information. When we arrived after their 27-hour train ride and a long drive in bad traffic from Seattle, we were told the reservation was cancelled at 3 p.m. because a card declined, we arrived at 4:15pm stood in line until 4:30pm to find out this news. We contacted the original family who had booked the hotel, and they stated they had no pending charges on their card. No one called or left a voicemail, and no email was received. The manager admitted she cancelled it and showed no sympathy and said she called and emailed both the original booker and the aunt who was in the card with me the whole trip, even as the grandmother sat in 105-degree heat before the rehearsal dinner. We had to scramble for a hotel 10 miles away, adding stress to an already busy wedding weekend. I have always trusted and recommended Best Western, but this was incredibly disappointing and unacceptable. I honestly think the manager lied about trying to confirm the card or reach out to us. We were traveling on I-5 and had Verizon so cell reception was available and we had no call.
July 1, 2025

Margo F

Disappointed with Best Western

Coffee was watery and had little flavor and it wasn't any better after they worked on the coffee machine. No USB ports in our room. Front desk said they were going to be redoing the rooms, didn't help with our problem. Limited parking spots. Shower drain was super slow draining, so you stood in about 4 inches of water while showering. Room key did not work the second night of our stay and had to be reprogrammed. We did not use the internet or tv while staying here. 3 nights, sleep, shower and only used the breakfast services once.
April 5, 2025

Roxanne M

Great place to stay

I have stayed at this motel for about the last 5 years for business and the people here are all caring and helpful. The motel has been newly remodeled, new floors, paint looks like a brand new place, very nice. I would reccomend this motel to anyone that needs a clean comfortable place to stay.
December 22, 2024

Charles M

Poor customer servic e

Wilsonville OR stay 12/14-15. Sent message indicating checkin after 5pm. After long day of traveling arrived, checked in about 8pm. Woman working at desk gave keycard and wife and I went to room 305. Sat down on bed to take off my shoes, and fell right off the bed. The King mattress sits on 2 single bases. One was clearly broken and slanting towards wall. Called Front desk, advised of broken bed, said she could put us in another room, but I had to come down and get the new key card. No apology. Got to elevator and she comes out. Said she wanted to check out he room, I thought she meant the new room to ensure there was no issues with that one. Nope. She wanted to see the bed in 305, like she didn't believe me. I said, you can clearly see the base is broken because it's slanting away below the mattress. Not sure how housekeeping missed that...it was pretty obvious especially when they made the bed up. She didn't ask if I was injured, no apology, just said she'd bring it to someone's attention. New room 307 had no broken bed, but shower rod which is curved was broken so bent downward in U shape. Shower curtain wouldn't stay closed because it kept sinking to the middle of the U. Needless to say water got all over the floor and the wall. Watermarks on the wall indicated this wasn't something new. Too tired to do anything, and with the sympathy the desk woman showed, didn't think it'd matter anyway. I did advised the man on Sunday morning at checkout, and he said he'd notified someone.
December 1, 2024

Robert D

Best Western,Wilsonville,Oregon Inn a good experience! Robert Drake

Always good clean rooms and nice morning breakfast! The hotel staff are professionally friendly and provide a great hotel stay experience! I would definately make reservations to stay again. I can always depend on the quality of service! Thank you Robert Drake Jr

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Best Western Wilsonville Inn & Suites

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About Best Western Wilsonville Inn & Suites

Reviews & Ratings

Manager is dishonest, rude and put her staff in an uncomfortable position by cancelling our reservation.

Disappointed with Best Western

Great place to stay

Poor customer servic e

Best Western,Wilsonville,Oregon Inn a good experience! Robert Drake