About Best Western Pendleton Inn
Reviews & Ratings
Read TripAdvisor Reviews
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Our Usual Good Experience
We have stayed at this property several times since 2018. The staff is friendly and the accommodations are clean. Breakfast is a very good selection of items and kept replenished. We headed back home unexpectedly two weeks after our stay on September 23 and tried to make same-day reservations for the night. Maybe because of the short notice, I don't know; but the rate was more than $30 higher for a Wednesday night, as opposed to our Tuesday night stay before. I think this fluctuation of rates on a rather arbitrary basis is not in the best interest of your guests...just the best interest of the bottom line.
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Extremely Outdated and Dirty
There is no elevator in this 2 story hotel. We had to carry our luggage up 2 flights of stairs. The rooms are very old, outdated and the room had an unpleasant odor. The windows were so dirty you couldn’t see out of them. The hotel is not the quality of a normal Best Western hotel. It is very overpriced for the condition of the rooms. The security needs improving also. Anyone can get into the hotel and hallways through back entrances which are not locked. We will never stay there again.
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Clean stay but safety and accessibility fell short
It was clean and staff was friendly, so it worked for an overnight stay, but there were exterior doors that had no security and there was no elevator access to the second floor.
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Very dirty
We will not be staying at this hotel again. Restaurant was closed upon arrival, and the hotel had an awful smell, with the rooms not being clean.
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There was NO SOAP in the entire hotel - at least according to the front desk staff. The hot tub was not working (cold) and the pool was cloudy and had dead spiders at the bottom. Also there were blood spatters on the comforter when we turned it down but by that time we were exhausted and slept there anyway. So gross! PLUS NO SOAP! I'll NEVER go back to a Best Western.