Bring your appetite to Nagoya Japanese Steakhouse & Sushi in Salem, Oregon where their experienced team of chefs will satisfy your hunger with masterfully prepared authentic Japanese cuisine. They serve only the finest and freshest chicken, seafood, and steaks for their patrons to enjoy. The sushi bar is their specialty – they offer a large variety of fresh sushi and sashimi from which to choose. You and your family can expect the friendly and knowledgeable staff to attend to your every need and make your dining experience a time to remember.
TripAdvisor
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SPIDER IN drink! HORRIBLE management response!
HUGE SPIDER in my glass of iced tea! It was hidden under the lemon in the ice until the end of the meal when the ice melted or my lemon moved in such a way that it stared up at me from the other end of my straw. 🤢 There was a couple on one side and a dad with son on the other of us. All parties looked horrified. The waitress who’d been standing behind us the entire end of meal took my glass to show everyone in back. When the manager (I presume) came back he was horribly rude telling me they could give a discount on my meal or I could go to the hospital and let their insurance cover it, then walked away. I was freaking out for probably ten minutes until I got up the courage to go look at my glass and take photos. At the time, it was specifically for spider identification (photos attached) in case it was poisonous but also I was trying to put myself at ease thinking maybe it wasn’t that big/bad. The waitress got upset and took the glass to dump it before I could even process the possibility I’d need the spider itself for identification. When I asked the manager for it, rather than admit it was dumped he went into the back and faked putting it in a paper towel. He proceeded to hand me a paper towel that he kept folding multiples extra times in front of me. My husband, thank goodness he was thinking clearly, took it from me and opened it right there in front of them. There was nothing but a tiny wet spot. They talked in Japanese(?) and proceeded to act as if it must have fallen out somewhere. They treated me HORRIBLE! I guess I should’ve known to research their poor habits sooner. https://inspections.myhealthdepartment.com/or-marion-county/permit/?permitID=C5AF47F6-A6CB-40F7-98B8-B6241468D529
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Fried rice was bland
Two rolls of sushi — one spicy salmon, the other “New York” but they were hard to tell apart. Which was which? Really??? Shrimp fried rice was oily rice, rather tasteless, with a few fried small shrimp sprinkled across the top. Disappointing in all.
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Find somewhere else to eat
Fried rice was bland, salad dressing was thousand island, not Japanese. Chef's thinks it's a cute idea to aim at customer mouths and try to toss food in, messy and annoying when they did it to my son, who was in mid conversation and not paying attention. Nice shirt stain, Genius! Entree was o.k., but serving jumbo shrimp uncut with no knives available to customers not well planned. ZERO table service after initial order, yet they impose an 18% automatic tip on parties of 4 or more. Salem needs an alternative. It's worth the 30 minute drive to Beaverton for Benihana. They are an authentic teppanyaki/hibachi Japanese restaurant who serve Excellent food and offer actual customer service. I won't be returning to this place. Kyoto was much better than them. VERY DISAPPOINTED ☹️
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EXTREMELY DISCRIMINATORY STAFF!!!
Second time and our last! Wife and I went 12/10/22 and asked to be seated at the end of the table due to arm injury/disabled veteran. This was not an issue on our previous visit. The habachi table was almost full with 2 end seats and 3 side seats remaining. I asked for the 2 end seats, explaining medical reasons. Waitress was EXTREMELY RUDE and LAUGHED at me for being a disabled veteran. Yeah, F-U!!! I asked for the manager, who stated the "rules" were no options in where we are seated. We will never return and want other veterans and persons with disabilities to know what this manager and staff think of you. This place is begging for an Americans with Disabilities Act Lawsuit
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Overall Fair
went with a group for graduation. food was less than average. DO NOT order the Tempura, too much breading, service could have been much better. we will not go back