TripAdvisor Ratings & Reviews

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  April 10, 2024

  Livel281528

  Brutal

  Thankfully, only booked 1 night. This is the loudest, most uncomfortable place we have ever stayed. We have stayed in hotels across the world- even hostels. I have never been so tired after staying in a hotel. We had a room with adjoining doors on both sides. We could hear every word (and more!) of both neighbors on both sides and the tromping of feet and creaking from above. Not sure all rooms are like this, but pretty sure many are. It was overrun with people. We ate in the bar. While the view is nice, the food was overpriced and pretty unpleasant- Cisco truck quality at best. Neither of us finished our meal. Go to the Timberline to walk through and read the history and then keep walking and stay somewhere else. Super disappointed.

• 

  April 8, 2024

  Eleanor W

  Beautiful location, very overpriced.

  The location was magical and beautiful but the hotel is very overpriced. The rooms are basic - no fridge, no coffee/tea making facilities etc. The bed was very comfortable and the view was extraordinary. Breakfast at the Cascade dining room was OK but again, very expensive and the service was average. Overall, I would still recommend this hotel but realistically I'd want to pay $100 less a night.

• 

  March 31, 2024

  UKtravellergirl

  Overpriced

  The setting is spectacular and the communal areas had lovely views of Mount Hood. The location is truly special. However… the hotel is seriously over priced. Our room rate was $350 per night plus taxes and the rooms were tiny with even smaller bathrooms with very poor showers. The beds are comfortable and view from the room were gorgeous. However there were no tea or coffee making facilities in the room, little space for luggage and no temperature control. Walls are paper thin and you can hear every word of your neighbour’s conversation. The rooms were stuffy and hot at night even when very cold outside. Breakfast was over $70 for two (including tip) and the quality of food was average at best and the service was awful. One waitress swore under her breath about a table of guest while passing our table, drinks were very slow to be served (arrived after our food). Food and drink was very expensive (one round of two drinks was $35+) and in general, service at the lodge was the worst we experienced in two weeks in the US. St Bernard dogs are super cute but charging $100 to got for a walk with them felt like another rip off. The place is clearly coasting on the location which is breathtaking. However, it is about twice the price it should be.

• 

  March 18, 2024

  Venture31993582482

  Bad dining experience - zero service!

  My buddy and I reserved a table for dinner and expected something nice - based on the beautiful ambience and location. We were deeply disappointed about the service we received. a) My friend ordered a glass of wine and the waiter poured the wine from an open - almost empty bottle. The amount of wine my friend received was a fraction of what you could expect from a normal pour (trust me I know what I am talking about I have worked in the winery industry for many years). My friend (and I thought) the waiter would come back with a new bottle and fill up the glass to a regular amount of wine what you could expect .... but he never bothered .... b) Ok we thought - let's not make a drama and just accept it. My friend ordered a New York Steak - medium rare and I ordered the Halibut. When we received our main courses - the waiter never came back to check/ask whether the steak was cooked to the satisfaction of my buddy. I have to say only 2/3 of the tables were busy and the waiter went by our table multiple times without even taking ANY notice of us. c) Obviously the glass of wine my friend had was emptied soon - about halfway through our dinner. We would have expected the waiter to come to our table and checks and asks whether he would like to have another glass of wine .... the waiter went by our table at least 10 times without bothering to stop or ask. d) We noticed that the table behind us - a family with 3 kids - that the parents were waiting for more than 30 min. to get their drinks (wine) and only after they already got their main course. The were talking about this loudly and expressed their dissatisfaction - that's how we learned about it. e) Overall the room temperature of the dining room/area was also enjoyable - it was way too cold and we saw several other guests having their dinner in their winter coats/jackets (ok this has nothing to do with the lousy service we received from our waiter). Our waiter claims that we has been working there for 15 years (that's what he told us when we got seated to our table). Honestly I would have fired that waiter on the spot if this would be my business. We haven't had such a bad experience for a long time and receiving such lousy service at a "noble & high priced place" like Timberline Lodge is shameful!. The food was mediocre - nothing to rave about. I would give the food a 2 stars. I cannot recommend this place and definitely will not go there again!

• 

  February 28, 2024

  Judy E

  Jack Nicholson was correct!

  Been to beautiful Timberline many times for day trips .. was excited to spend night for first time. Rooms are pricey and small.... No room service.... Restaurant was pricey.... Food was so-so. Our car was buried in snow next morning..... So we couldn't leave... They supplied us with shovels to dig our way out....(we fell in parking lot a couple times.) couldn't get a cup of coffee as they tore their coffee service down. I guess there was a reason we never spent the night!