TripAdvisor Traveler Rating based on
1090 reviews
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Do not recommend this hotel. It was dirty, loud and many people allowed to hangout in the parking area doing drugs. The elevator was not clean, buttons were sticky. Someone hit my car in the parking lot.
Staff was rude. "Manager" was not wearing a mask. I told the woman at the front desk I was checking in. She didn't ask if I had a reservation or anything and just told me she couldn't do that. I explained to her that I have a reservation the previous night (we got here at 630am due to car trouble). She then told me my week long reservation was cancelled because we weren't here at check in and next time I should call ahead so my reservation doesn't get cancelled. After a few minutes of back and forth with the manager it was straightened out, but, I didn't drive across the country to be lectured. None of the other hotels I've been late too have ever cancelled my reservation. Also, the room is dingy, damaged, and covered in stains. 0/10 I will never stay in another La Quinta.
This hotel needs update and remodel. Rooms are dirty. Hall carpets outside of rooms dirty. Pillows and linen and comforter needs to be cleaned. Breakfast area to small. Better service are far as coffee and breakfast bags to give out.
I was booked a room for a four day/ 3 night stay while I was in training for USPS. I'll admit, when I first arrived I was cynical and indifferent, but it was paid for so I decided to press on, but there was just one single thing that actually made my stay %150 better and it was Emily. Emily was just absolutely amazing, she had multiple waves of people filing in and out but she handled it. I am not sure who reads these reviews but maybe let Emily know that she's amazing, and that's absolutely a rarity in this day and age
Our family stayed at this hotel near the airport in Portland, Oregon for 2 nights. We didn't get our room cleaned even though we asked for maid service. The garbage wasn't emptied and the floor wasn't vacuumed. On the morning of our last day, a lady was checking in at the front desk with her two dogs, where one of them pooped in the lobby. Our family will never stay at another La Quinta. The front desk staff was very kind and tried to help, but we didn't have a good overall experience and didn't get the impression that the hotel is clean.