Hotel Eugene, formerly Hilton Eugene, is ideally situated in the heart of downtown Eugene, Oregon (EUG), home of the University of Oregon Ducks. It is located just minutes away from the University of Oregon campus, Autzen Stadium, Hayward Field, PK Park, Lane Events Center and fairgrounds, Hult Center for Performing Arts, 5th Street Public Market and Federal and County Courthouses.
- Internet Access,
- Pet Friendly,
- Family Friendly,
- Restaurant / Lounge,
- Handicap Accessible,
- Air Conditioning,
Bike Friendly Business Amenities:
- Shuttle Service,
TripAdvisor Ratings & Reviews
Cool concept horrible room
We were excited to check into this new (former Hilton) Eugene hotel....however upon check in we got to our room and it had a funky smell....like wet dog. Called the front desk and they were great and sent housekeeping up to “deodorize”. Which masked the scent....but the dog hair still fluffs up. And the smell isn’t gone. I realize this is a busy swanky new hotel....but for the price I would expect the rooms to not stink. Then went to wash my face and the sink literally took over 10 minutes to drain....so gross! The pros—front desk was lovely. The restaurant was great the decor is awesome and cool.... Cons—smell of our room, dog hair, slow sink We are dog lovers but when we travel we don’t want the stench...and I would assume the property charges a per fee....so this should never be an issue.
Great renovation of an old hotel
The Graduate Eugene is the newly renovated version of the old Hilton hotel. The renovated hotel is fresh, cheerful and features a duck theme in homage to the mascot of the University of Oregon. Our room featured a faux wood vinyl finish with unusual, but pleasant decor. The beds were fine. This is a good place to stay.
I really wanted to like this place more than I did.....
Having previously stayed at this property many times under the previous "Hilton" brand, I was really looking forward to my stay at the recently re-branded Graduate Eugene. As with many hotel experiences, there were some pros and some cons to be found here. It would have been nice if the ratio would have been more pros, to the cons, but alas that was not the case. Pros: * Location. * New windows, offering much better sound-proofing. * With the recent re-branding, the room materials were all new. New furniture, new carpet, etc. *Interesting decor too, in a good way. Cons: * Room smell. Perhaps just the type or brand of cleaning products? My wife was convinced it smelled like urine. To the hotel's defense, I didn't detect that at all. But there was a smell. Hallways too. * After my wife Cloroxed the entire bathroom, an interesting observation was made. No towels were stocked in the room. None. Had to call the front desk. * From previous TA reviews, I had read that the ice machines weren't functional, or at least not located on every floor. So when I called the front desk for towels, I asked about the nearest ice machine location....I was told three floors down. While walking to catch the elevator, I'm glad I glanced over my shoulder....there was one on my floor. * While I thought the hotel and room decor was interesting and unique, in a good way, the dark wall paneling over every square inch of the room was a bit much. If you've ever graced the halls of an older double wide manufactured home, yeah, you've got a picture of the dark paneling that will await you in your room at Graduate Eugene. * Upon returning to the room on day two, I noticed that the ice container had not been drained. The ice bag liner not replaced. The coffee machine not stowed away in the TV cabinet area either, just left out. Not huge issues, granted, but it would seem like you'd find your room the same way as you had upon initial arrival...especially given the housekeeping tip I always leave (But hey, at least they stocked my towels this day). * Day two, back in the room in the evening, I want to order room service. They do not offer room service. * Departure morning, day three. Ordered two coffees with an "add shot" of espresso from the Coffee Bar next to the main lobby. Didn't catch the price on the receipt while leaving a tip. But noticed it while walking back to my room. $12. Didn't seem right, so I went back down to question it. Different barista now behind the counter, but she looked at my receipt, and acknowledged the mistake. She said she'd correct the debited amount charged to my debit card. We'll see. * Final con, IMHO.....they allow dogs. On all floors. Now, don't get me wrong, hear me out. I love dogs. I have owned dogs. I have nothing against dogs. But, I think that the hotels that accommodate them should do so on dedicated floors. That way, everyone wins. The dogs win. The dog owners win. And the non-dog-owners win, especially the ones who may have allergies to them. Or just don't like the wet-dog-smell that invariably can occur from time to time. Or perhaps the occasional accident on the carpet. The Hallmark Inn in Newport is a perfect example of how well this design can work, using dedicated floors. The Even Hotel in Eugene does this as well. Just a thought.
Shower is the worst ever
Nice hotel, but if you have to wash your hair, you are in for adventure. No way to rinse your hair if you wash it. I had to use sink in bathroom to get enough pressure to wash out the soap. Hotel is in a good location.
New hotel in Eugene
Stayed one night in the new Graduate Eugene hotel in Eugene Oregon. The decor is 70's college with University of Oregon being a clear favorite. I really like this place. The beds were very comfortable with plenty of pillows and the room decorations were a refreshing change from the standard hotel. The lobby was fun to check out, it feels a bit like a library. Parking was free and I was granted a late check out. Breakfast was so so at best. I'd recommend walking to one of the nearby restaurants for dinner.