TripAdvisor Traveler Rating based on
249 reviews
The ”D” Sands Condominium Motel is a beachfront motel located in the heart of Lincoln City. Overlooking the beautiful Pacific Ocean, D Sands is within walking distance of many fine restaurants and shopping.
TripAdvisor
The management company will not listen to your comments about a dirty smelly room we had .the management was very rude and uncerned about the fact when we told them. We will not return to the d sand hotel in Lincoln city oregon.
Don't waste your time and money at this dumb . The property management sucks and the staff are very rude the rooms stink and are not cleaned . There's a lot of nice hotel's in Lincoln City Oregon who have good customer service and are clean.
We have stayed here, a couple of times a year, for 34 years for family trips. I understand covid precautions that have been in place, but now that the motel went through this new changeover, there are fewer perks than ever. We had to bring our own towels this time, because there was not going to be enough in the room for a weeks stay and they do not provide more items than your initial set up now. If you will need more than 2 rolls of TP and 1 box of Kleenex, you will also need to bring those. Tried calling the front desk a few times, no answer. They have let the individual condo owners decorate the rooms as they choose. My parents and sisters rooms look amazing. Ours, with the exception of 2 added pillows and a few more dishes, is the same old stuff it's always been. So disappointed. 2 burnt out light bulbs and 2 electrical outlets that don't work as well. Prices keep going up and service is going down. This will be our last trip to this place.
Arrived at 4pm. Room isn't ready. 415 Scott says it is. We walk in, to housekeeping stuff all over the kitchen. She comes in and says she's done and gets it all. I find pretzels, popcorn and what looked like broken up deodorant all over the bedroom floor. Go to front desk. They seem to care less and say housekeeping will be by shortly. I then find used soap and shampoo in shower. Maid comes by and vacuums rudely for 1 sec, throws what I found in shower in my bathroom trash and leaves it there and leaves. Still popcorn and pretzel on the floor squished all over. Kim, a housekeeper, then comes to my room, screaming in my face in front of my kids, calling me a liar and that they cleaned this roomand that I didn't find used soap in the shower. She says they still have rooms to clean (its 5pm) And she will be back.We leave and come back. I then notice poop all over the toilet seat. I for a 3rd time go to the front desk. They do not care. Every time I went to the office there were other guests in there, with the same issues. Dirty rooms. And terrible customer service. Housekeeping finally showed up at SEVEN THIRTY PM and "cleaned the bathroom" and vacuumed for the 2nd time. When they left, the toilet hadn't been touched and they didnt know i was outside and i heard one say to the other "it was just one piece of popcorn" thats NOT THE POINT!!!! I've been coming here for the last 5 years and we will never be back. I finally went and got cleaning supplies and could use my bathroom at 9pm after I cleaned it. Paid 250 bucks for a room i could not use.. i will be fighting this.. The location is amazing the rooms are old and need remodeled and they need new employees. Not the local crackheads who do a terrible job and don't even clean the rooms. Its sad. To see something that was once so wonderful, ran down and dirty. And to think they upped the prices 🤣 DO NOT STAY HERE. Unless you like dirty and gross.
I booked my trip months ago, today I get an email saying pay now or they will drop my reservation due to new management. They offer NO discounts, perks, or anything for last minute changes. I will NEVER stay here again but am locked in now because of summer I booked with them early like an idiot. They offer few amenities, pool, ocean front, but that is about it. Like they are the only HOTEL IN Lincoln City!!! Never again!